MISSION HOSPICE & HOME CARE, INC.
Provider Information
- Address
- 66 BOVET RD., SUITE 100
SAN MATEO, CA 94402 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 12, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 16 |
| Physicians | 3 |
58
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MISSION HOSPICE & HOME CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MISSION HOSPICE & HOME CARE, INC. compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
124
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.4%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.8%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,176 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.9%
- Pain assessment98.8%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment99%
- Treatment preferences discussed99.7%
- Beliefs and values discussed99%
- Bowel care for patients on opioids100%
- Visits in the last days of life54.3%
- All care steps completed96.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia21%
- Heart and circulatory disease12%
- Lung and respiratory disease7%
- Stroke8%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Mission Hospice & Home Care, Inc.
Mission Hospice & Home Care, Inc. serves patients and families in San Mateo, California. This freestanding provider offers specialized end of life care services. They hold accreditation from the Joint Commission, which shows they meet high standards for safety and quality. Families in the area can rely on their long history of service since they first gained certification in 1995. Their team is built to provide support at home during difficult times. That is a significant commitment to the local community. Choosing a provider with this level of oversight helps families feel more secure in their care decisions. Every person deserves high quality support when they need it most. They remain focused on delivering care that meets federal standards through their dedicated staff members. This local agency brings a long history of professional hospice experience to the families they serve in San Mateo County.
About Mission Hospice & Home Care, Inc.
This agency operates as a non-profit organization. Non-profit status often means the group puts any extra money back into patient services. They have been certified by Medicare for nearly three decades. The Joint Commission accreditation is a major signal of quality. This group sends experts to inspect the facility and check how they handle patient safety. They look at medical records and how staff members talk to families. Having this stamp of approval means the agency follows strict rules for their daily work. The agency employs 58 people total. This includes a team of 16 registered nurses and 3 physicians who guide the care process. Knowing who is on the care team helps families understand how much attention their loved one will get. They have built a structure that keeps professional medical oversight at the center of their operations. It provides a clear path for families seeking consistent help.
What Is Hospice Care Like in San Mateo?
Hospice care in San Mateo focuses on comfort and dignity for patients with serious illness. Professionals visit homes to manage pain and help with daily needs. A team approach is the standard here. This team usually includes nurses, social workers, and doctors working together to keep the patient as comfortable as possible. They meet regularly to adjust the plan of care based on the patient's changing health. The goal is to improve the quality of each day. Staff members also offer support to the family members who are helping their loved ones. They help explain what to expect and how to handle medical tasks at home. Having a team of 16 registered nurses and 3 physicians allows this agency to provide consistent medical oversight. This ensures that expert help is nearby whenever a family has a question or needs a change in the care plan.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask direct questions when interviewing hospice agencies. Start by asking how quickly a nurse can get to your home in an emergency. You also need to know how the team handles pain management after regular business hours. Ask how they keep the family involved in every decision about the care plan. It is also good to ask how they support family members who are grieving. Ask if they have experience with your loved one's specific health condition. Do not be afraid to ask for clarity on any part of the process. You deserve to understand exactly how they will help your family. Clear answers help you make a choice that fits your needs. Take your time to get the information you need before you sign any paperwork. Your peace of mind depends on clear communication with the care team you choose.
Preserve Your Family Stories
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