MISSION HOSPICE & HOME CARE, INC.
Provider Information
- Address
- 66 BOVET RD., SUITE 100
SAN MATEO, CA 94402 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 12, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 16 |
| Physicians | 3 |
58
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MISSION HOSPICE & HOME CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MISSION HOSPICE & HOME CARE, INC. compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
124
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.4%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.8%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,176 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment99.2%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life54.3%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia21%
- Heart and circulatory disease12%
- Lung and respiratory disease7%
- Stroke8%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Mission Hospice & Home Care in San Mateo
Mission Hospice & Home Care provides end of life support to families in San Mateo, California. This provider has served the area since 1995. They are a non-profit organization that holds accreditation from the Joint Commission. This means an outside group checked their work against high standards. They operate as a freestanding hospice agency. That gives them a clear focus on end of life care. Their team includes 58 employees who work to meet the needs of those they serve. This includes 16 registered nurses and 3 physicians on staff. They are ready to help your loved ones with medical and comfort needs. It is a stable choice for care in San Mateo County.
About Mission Hospice & Home Care
Mission Hospice & Home Care is a non-profit agency. They have held Medicare certification for nearly thirty years. Their accreditation from the Joint Commission is a sign of their dedication to quality. The Joint Commission visits to ensure the agency follows strict safety rules. This helps families feel sure that the care meets high standards. They earned a high mark for their quality of care. This score comes from the Hospice Care Index. It looks at how well they handle pain and medical symptoms. Their patient satisfaction scores are average. These scores come from surveys sent to families after a patient passes away. The agency employs a team of 16 registered nurses and 3 physicians. That is a solid group to manage medical needs. They focus on the patient first.
Quality Overview
What Is Hospice Care Like in San Mateo?
Hospice care in San Mateo focuses on comfort rather than a cure. The team comes to the home to provide care. This allows a person to stay in a familiar place. Nurses and doctors lead the care team. They help manage pain and other symptoms that cause distress. Social workers and aides are also part of the group. They offer support for daily tasks and emotional needs. The goal is to improve quality of life for the patient. Family members get help and education too. You can expect regular visits from the staff. They keep in close contact with your personal doctor. This ensures that the care plan fits the patient well. That is how hospice works in this area.
What to Ask When Choosing a Hospice Provider
You should ask questions to find the right fit. Start by asking how quickly a nurse can arrive if an emergency happens at night. Ask how many patients each nurse sees in a single day. This helps you know if they have enough time for your loved one. You should also ask how they manage pain after hours. Ask if they provide help for the family after the patient passes. It is good to know who will be on the primary team. Ask how often the doctor visits the home. You want a team that talks to you often. Write down the answers to compare them. This keeps things clear during a hard time.
Preserve Your Family History
Your loved one has a story worth keeping for the next generation. We offer simple tools to record memories and life lessons.
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