HospiceScout

WINGS OF HOPE HOSPICE, INC

Provider Information

Address
345 W PEARL AVENUE, SUITE 240
REDLANDS, CA 92374
Ownership Type
For-Profit
Medicare Certified Since
January 26, 2017

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Redlands

Wings of Hope Hospice, Inc. serves families throughout Redlands, California. They provide end-of-life care focused on comfort and dignity. The team operates out of their office on West Pearl Avenue in San Bernardino County. Their goal is to support patients and loved ones during a very difficult time. Choosing hospice is a big step. Having local experts nearby can make a real difference for your family. This team works hard to manage pain and provide emotional support every single day. They know the area well and understand the local health system. That is a big plus when you need quick help. Hospice is not just about the end of life. It is about making sure the time you have left is as peaceful as possible. They focus on the patient's wishes above all else. This approach helps families focus on being together instead of worrying about medical tasks.

About WINGS OF HOPE HOSPICE, INC

This provider is a for-profit hospice agency. They earned their Medicare certification on January 26, 2017. Being Medicare certified means they meet strict federal standards for safety and care. You can find them at 345 W Pearl Avenue, Suite 240. If you have questions, you can reach their office at (909) 307-0089. Most people do not realize that for-profit and non-profit agencies both must follow these same federal rules. The main thing to look for is how they treat your loved one. You should always feel comfortable asking them about their specific programs. Do they have volunteers? How do they handle emergencies at night? These are normal questions to ask. Since they have been active since 2017, they have several years of experience in the San Bernardino area. That experience helps them handle complex medical needs with care. It is helpful to know they have been vetted by Medicare for many years now.

Quality Performance

Wings of Hope Hospice, Inc. holds an overall rating of 4 out of 5 stars. Their quality of care rating is also 4 out of 5 stars, based on the CMS Hospice Care Index. This shows a strong commitment to meeting high standards for patient care and safety.

Understanding Hospice Care in Redlands

Finding the right care in San Bernardino County can feel like a lot of work. The thing is, most hospice care happens right where the patient lives. That could be a private home, a nursing facility, or an assisted living center. The hospice team visits the patient wherever they call home. They bring medicine, supplies, and medical equipment to that location. So, you do not have to worry about frequent trips to a hospital. This keeps the patient comfortable in a familiar setting. Most families find this brings a lot of peace. The team usually includes nurses, doctors, aides, and social workers. They work together to make a plan that fits the patient's specific needs. And remember, you are the boss of this plan. You can change things if they are not working for your loved one. That is the true heart of hospice care in our community.

What to Ask When Choosing a Hospice Provider

You should never feel rushed when picking a hospice team. Here are a few key questions to help you decide. First, ask how quickly a nurse can get to the home if a problem happens at night. You want to know they are truly available 24/7. Second, ask how they help the family with grief and emotional support. It is not just about the patient. The family needs help too. Third, ask how they will keep the patient's doctor involved in the care plan. You want the whole medical team to stay on the same page. Finally, ask what makes their team special. Some teams have extra help like music therapy or pet visits. These small touches can make a big difference for the patient's mood. Take your time with these questions. A good hospice team will be happy to answer every one of them clearly.

Preserve Your Family's Story

This time is about more than just medical care. It is a chance to honor the life and memories of your loved one. We can help you capture those important stories and photos to keep their legacy alive for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.