HospiceScout

RC HARMONY HOSPICE & PALLIATIVE CARE INC

Provider Information

Address
1706 PLUM LANE, SUITE 129
REDLANDS, CA 92374
Medicare Certified Since
September 30, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RC HARMONY HOSPICE & PALLIATIVE CARE INC compares to hospices nationwide.

14.9 minutes

of nurse care per routine home care day, on average

That is the 75th percentile among hospices nationally. The national median is about 12 minutes.

5

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.9 min

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends18.5%

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.8%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits40%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice20%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,159 · 51st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

RC HARMONY HOSPICE & PALLIATIVE CARE INC

RC Harmony Hospice & Palliative Care Inc offers compassionate end-of-life support in Redlands, California. They focus on comfort, dignity, and quality of life for patients facing serious illnesses. The team provides care directly to families in the San Bernardino area. This is a local choice for those needing specialized support during a difficult season. Their office is easy to find on Plum Lane. Families often find comfort knowing a dedicated team is nearby to help with daily needs. Choosing the right care is a big step. It helps to know there are professionals right in your own backyard who understand the local community. They aim to make every day count for those they serve. That is the true goal of hospice care.

About RC HARMONY HOSPICE & PALLIATIVE CARE INC

This provider has been Medicare certified since September 30, 2022. Medicare certification means they meet federal safety and quality rules. That is a big deal for families looking for reliable care. They offer both hospice and palliative services. Hospice focuses on comfort when a cure is no longer the goal. Palliative care helps manage pain and symptoms at any stage of illness. You should know that hospice care is a team effort. It includes nurses, doctors, and social workers. They all work together to support your loved one. The thing is, choosing a provider is personal. You want a team that listens to your concerns. They should be ready to answer your questions at any hour. This team has been serving the area for a few years now. They are established and ready to assist you.

Understanding Hospice Care in REDLANDS

Finding care in San Bernardino County can feel like a heavy task. But you have options. Hospice is not just about the end of life. It is about living the rest of your life as well as possible. Many people think hospice only happens in a hospital. The truth is, most care happens right in the patient's home. That keeps families together in a familiar space. Local providers in Redlands understand the unique needs of our community. They know how to coordinate with your existing doctors. And they know how to get supplies to your door quickly. You do not have to do this alone. The support system is designed to wrap around the whole family. It provides emotional and spiritual help alongside medical care. That is why it makes such a difference during this time.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions. Start by asking how they handle pain management at night or on weekends. You need to know that help is just a phone call away. Ask how often a nurse will visit your home. It is also smart to ask about their experience with your loved one's specific illness. Another good question is how they support the family's emotional needs. Do they offer grief counseling? Do they have volunteers who can sit with your loved one? You want to be sure their values match yours. What most people don't realize is that you can interview more than one provider. Take your time. Listen to your gut feeling. The right team will make you feel heard and respected. They should be your partners in this journey.

Preserve Your Family's Story

Every life has a unique story worth telling. During this time, capturing memories and words can be a great comfort for you and your future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.