AVIVA HOSPICE INC
Provider Information
- Address
- 1200 CALIFORNIA ST. SUITE 130
REDLANDS, CA 92374 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 4, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what AVIVA HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how AVIVA HOSPICE INC compares to hospices nationwide.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Skilled nursing on weekends46.2%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.6%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.9%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care17.9%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.4%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.6%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,302 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia31%
- Heart and circulatory disease53%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About AVIVA HOSPICE INC
AVIVA HOSPICE INC provides compassionate end-of-life care in Redlands, California. They offer support for patients and families facing a life-limiting illness. The team focuses on comfort and quality of life for every patient. They serve the local San Bernardino community with dedication. Their goal is to ensure patients remain as comfortable as possible. They work closely with doctors to manage symptoms effectively. Families can rely on their support during this challenging time. The care team respects the wishes of the patient and their loved ones. They provide a calm environment where families can spend meaningful time together. Choosing the right hospice is a vital step in the care journey. AVIVA HOSPICE INC is ready to help those in need within the Redlands area. Their staff is trained to offer both physical and emotional support to all families.
About AVIVA HOSPICE INC
AVIVA HOSPICE INC is a for-profit hospice provider. They have been Medicare certified since August 4, 2021. Being Medicare certified means they meet federal standards for health and safety. Families should know that this provider operates under strict oversight. This ensures a consistent level of care for every patient. The team at this facility works hard to maintain these high standards. They understand the emotional weight of choosing a hospice provider. Their office is located at 1200 California St. Suite 130 in Redlands. They remain committed to providing clear communication with all family members. You can reach them at (909) 284-5600 for more details. Learning about their history helps families feel more confident in their choice. They focus on meeting the unique needs of the San Bernardino community every day.
Understanding Hospice Care in REDLANDS
Hospice care in Redlands focuses on comfort rather than a cure. It is for patients with a terminal illness who choose to stop aggressive treatments. The care team includes nurses, aides, and social workers. They visit the patient wherever they call home. This could be a private house or a care facility. The team manages pain and other difficult symptoms. They also offer emotional help to the family during this hard time. Hospice is not just about the patient. It is about supporting the whole family as they navigate grief and care. In San Bernardino, many families use these services to improve their final months together. It is a way to ensure dignity and peace for the person you love. You do not have to face this journey alone. Professional help is available to guide you through the process.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a very important decision for your family. You should feel comfortable with the team you choose. Here are some questions to ask during your search:
- How quickly can a nurse get to my home in an emergency?
- What specific services do you provide for emotional and spiritual support?
- How does your team handle pain management for my loved one?
- Are there staff members available to help us at night or on weekends?
Asking these questions helps you understand the level of support you will receive. Listen to the answers carefully. Make sure the provider explains things in a way that is easy to understand. You deserve a partner who listens to your concerns. Take your time to find the right fit for your family's needs. Trust your instincts when you speak with their staff.
Preserve Your Family Stories
Your loved one has a lifetime of memories to share. Capture their voice and wisdom to keep their spirit alive for generations to come.
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