BRIGHT HAVEN HOSPICE
Provider Information
- Address
- 9631 BUSINESS CENTER DRIVE SUITE C
RANCHO CUCAMONGA, CA 91730 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 12, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 2 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BRIGHT HAVEN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BRIGHT HAVEN HOSPICE compares to hospices nationwide.
13.4 minutes
of nurse care per routine home care day, on average
That is the 62nd percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.4 min
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.3%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits81%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.8%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.5%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$29,698 · 91st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 38.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life38.4%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia14%
- Heart and circulatory disease46%
- Stroke11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Care in Rancho Cucamonga
Bright Haven Hospice serves families in Rancho Cucamonga, California. They provide support for patients facing life-limiting illnesses. Their team focuses on comfort and dignity during a difficult time. They help patients stay in their own homes whenever possible. The staff works hard to manage pain and symptoms. They also offer emotional and spiritual support for the whole family. Choosing the right hospice is an important step for your loved one. This provider is located at 9631 Business Center Drive, Suite C. They bring care directly to where your loved one lives. Their goal is to make every day as peaceful as possible. Families in San Bernardino County can rely on this team for professional hospice services. They help navigate the end-of-life journey with kindness and care.
About Bright Haven Hospice
Bright Haven Hospice is a for-profit provider. They have been certified by Medicare since October 12, 2013. This long history shows their commitment to meeting federal quality standards. Families should know that Medicare certification means they follow strict rules for care. These rules help ensure that patients get safe and reliable services. Being a for-profit hospice means they operate under specific business guidelines. You might want to ask how they invest in their staff and patient resources. Their location in Rancho Cucamonga makes them a local choice for many San Bernardino residents. They have served the area for over a decade. This experience can provide peace of mind during your selection process. It is helpful to meet with their team to see if they are the right fit for your family. They are ready to answer your questions about their specific care approach.
Understanding Hospice Care in Rancho Cucamonga
Hospice care is about living well for as long as possible. It is not just about the end of life. It is about adding life to days. In Rancho Cucamonga, families have access to several hospice options. Medicare pays for most hospice services for those who qualify. This care usually happens at home. It can also happen in nursing homes or assisted living centers. A team of experts visits the patient regularly. This team includes nurses, doctors, and social workers. They also have volunteers and chaplains to help. The main goal is to keep the patient pain-free and comfortable. They also support family members with grief and stress. You do not have to walk this path alone. Local hospice providers are trained to guide you through every step. They help you understand what to expect as needs change over time.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for your family. You should feel comfortable with the people you choose. Here are some questions to ask during your first meeting:
- How quickly can a nurse get to my home if there is a crisis?
- What support do you provide for family caregivers at night or on weekends?
- How do you handle pain management and symptom control?
- How often will a member of the hospice team visit my loved one?
Preserve Your Family Stories
Your loved one's life is full of beautiful stories and lessons. Now is a great time to capture these memories for future generations to cherish forever.
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