MANOR HOSPICE
Provider Information
- Address
- 9007 ARROW ROUTE SUITE 180
RANCHO CUCAMONGA, CA 91730 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 21, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MANOR HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MANOR HOSPICE compares to hospices nationwide.
6.6 minutes
of nurse care per routine home care day, on average
That is the 4th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.6 min
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends18.9%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life72.4%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits89.1%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,217 · 89th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 5.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment95.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment99%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life5.7%
- All care steps completed91.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia28%
- Heart and circulatory disease37%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Manor Hospice
Manor Hospice provides end of life care services for residents in Rancho Cucamonga, California. This provider operates as a freestanding hospice agency serving the San Bernardino area. They have served the community since early 2014. The agency holds accreditation from the Joint Commission. This means they meet high standards for patient safety and quality care. Families can expect a team that follows national protocols for their daily operations.
About Manor Hospice
Manor Hospice functions as a for profit provider. This status means the business is privately owned rather than part of a non-profit hospital system. They have maintained Medicare certification for over a decade. Accreditation from the Joint Commission serves as a seal of approval from an outside group. These experts visit the office to check that staff follow strict rules for care. They look at medical records and talk to the team to ensure safety. This process shows the agency wants to meet clear benchmarks for their work. It helps families feel sure that the staff knows how to handle complex medical needs. You can look at these details to see if the agency fits your specific medical situation.
Quality Performance
What Is Hospice Care Like in Rancho Cucamonga?
Hospice care in this part of San Bernardino County focuses on comfort at home. The team at Manor Hospice works with patients and their doctors to manage pain and symptoms. Their staff includes two registered nurses and two licensed practical nurses. One physician and one volunteer also support the team. This team of seven total employees works together to provide care that meets local needs. They visit patients where they live. That is a big shift from hospital settings. The goal is to keep the patient in a familiar place while the staff handles the medical side of things. It allows for more time with family members. You should talk to them about how they schedule their visits in your specific neighborhood.
What to Ask When Choosing a Hospice Provider
Choosing a provider takes time. Start by asking how many nurses will be on your primary care team. You should also ask how the agency handles emergencies after business hours. Find out if they have experience with your specific health condition. Ask if they can provide care in your home or if they use a separate facility. See if their staff can explain the plan of care in a way that makes sense to you. Ask how they communicate with your regular family doctor. Do not be afraid to ask these questions during your first meeting. A good provider will take the time to answer every single one of them clearly.
Preserve Your Family Stories
Your family history is a treasure. We help you collect memories and stories to keep them safe for future generations.
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