GOLDEN TOUCH HOSPICE CARE INC
Provider Information
- Address
- 11030 ARROW ROUTE SUITE 211
RANCHO CUCAMONGA, CA 91730 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 7, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GOLDEN TOUCH HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GOLDEN TOUCH HOSPICE CARE INC compares to hospices nationwide.
12.2 minutes
of nurse care per routine home care day, on average
That is the 50th percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.2 min
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life68.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.3%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.8%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.5%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.8%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$29,693 · 91st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 66.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment66.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed70.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease73%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Golden Touch Hospice Care Inc
Golden Touch Hospice Care Inc provides end of life support services in Rancho Cucamonga, California. This provider offers care to patients and their families in the San Bernardino area. They earned accreditation from the Joint Commission. This means an outside group checked their work to ensure it meets high safety standards. The agency holds Medicare certification that began in early 2022. They operate as a for-profit hospice provider.
About GOLDEN TOUCH HOSPICE CARE INC
This agency functions as a freestanding hospice provider. They have been certified by Medicare since early 2022. The Joint Commission accreditation is a big sign of quality. This group sends experts to look at how a hospice operates every few years. They check if the agency follows strict rules for patient care and safety. A for-profit status means the agency manages its own business operations while meeting federal rules. Families should know that accreditation shows a commitment to these standards. It is one way to look at how a place runs its daily business. The agency maintains a small team to provide care. This team includes one physician and two nurses to help with medical needs.
Quality Overview
What Is Hospice Care Like in RANCHO CUCAMONGA?
Hospice care in this part of California focuses on comfort for people with serious illnesses. The goal is to manage pain and help families spend time together. Local agencies send staff to wherever the patient lives. This could be a private home or a care facility. The team at this specific location includes one registered nurse and one licensed practical nurse. They also have a physician and one volunteer on staff. These team members work together to meet the needs of the patient. They visit the patient to provide medical help and emotional support. This team approach is a standard part of hospice care. It ensures that medical and social needs get addressed during a difficult time.
What to Ask When Choosing a Hospice Provider
You should feel comfortable with the team you choose. Start by asking how many staff members will visit the home each week. Ask who to call if you need help in the middle of the night. It is smart to ask how they handle pain management for their patients. Also, ask if they provide support for family members after a loss. These questions help you understand how they work. You can also ask about their experience with specific medical conditions. Take notes during your talk with them. This helps you compare your options later. A good provider will answer these questions with patience and care.
Keep Family Stories Alive
Your loved one has a unique life story. Recording these memories is a beautiful way to honor their time and share their wisdom with future generations.
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