SERENITY HOSPICE LLC
Provider Information
- Address
- 777 E TAHQUITZ CANYON WAY, SUITE 301
PALM SPRINGS, CA 92262 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 18, 2009
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 2 |
| Volunteers | 5 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE LLC compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
56
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56.1%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.1%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.1%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.1%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,807 · 43rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 18% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.3%
- Visits in the last days of life18%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia13%
- Heart and circulatory disease34%
- Lung and respiratory disease9%
- Stroke7%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Serenity Hospice LLC
Serenity Hospice LLC serves families in Palm Springs, California. They offer end of life care to patients in the Riverside area. This provider holds accreditation from the Accreditation Commission for Health Care. That is a mark of quality. They have been certified by Medicare since 2009. The team works to support patients with comfort and medical care. They operate as a freestanding hospice provider. Their main office sits on East Tahquitz Canyon Way. Choosing a hospice provider often feels like a difficult task. Having clear facts helps you make a choice. This team is ready to help your loved ones with their specific medical needs. They have been a part of the local health scene for many years. You can reach out to them directly to learn more about their daily operations.
Provider Details
Serenity Hospice LLC functions as a for-profit organization. They have provided care to the community since 2009. The Accreditation Commission for Health Care reviews their work. This group sets high standards for patient safety and clinical care. They check if the hospice meets federal and state rules. A group like this looks at everything from staff training to how they manage medicine. It ensures that the care remains consistent. The agency employs 26 people to handle patient needs. This staff includes five registered nurses and eight licensed practical nurses. They also have two physicians on the team. Five volunteers work with them to offer extra support to families. This mix of staff helps them manage care effectively. You should look for these details when you talk to any provider. They show how the agency manages its daily work and patient safety.
Quality Performance Summary
What Is Hospice Care Like in PALM SPRINGS?
Hospice care in Palm Springs focuses on comfort when a cure is no longer the goal. Patients get care at home or in a facility. The staff includes doctors, nurses, and volunteers who work together. They visit patients to manage pain and other symptoms. The team at Serenity Hospice LLC includes five registered nurses and eight practical nurses. These nurses handle medical tasks like wound care and medicine management. Physicians oversee the entire care plan. Volunteers offer social support to patients and their families. This helps everyone feel less isolated. Most hospice care happens where the patient lives. It is about keeping the patient comfortable and peaceful. The goal is to improve the quality of each day. You will find that hospice teams in this area are used to working with local hospitals. This keeps care smooth for the family.
What to Ask When Choosing a Hospice Provider
You need to feel comfortable with the team you choose. Start by asking how quickly a nurse can arrive if a crisis happens at night. Ask how they handle pain management for patients. You should also ask how often the nurse will visit the home. Check if they have experience with the specific health condition your loved one faces. Ask about the role of their volunteers in daily care. Does the agency provide training for family caregivers? This is very helpful for those who want to help at home. Ask how they communicate changes in the care plan to the family. Clear answers help you feel more at ease. Take your time with these questions. You have the right to get all the information you need before you decide on a partner for care.
Preserve Your Family Stories
This time is hard, but your family history is a gift. We can help you save memories and stories to share with the future.
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