FAMILY HOSPICE CARE LLC
Provider Information
- Address
- 255 NORTH EL CIELO ROAD, SUITE #300
PALM SPRINGS, CA 92262 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 1, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 45 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 2 |
| Volunteers | 49 |
80
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY HOSPICE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY HOSPICE CARE LLC compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
110
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.6%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.4%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.3%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.6%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.2%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.1%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,342 · 41st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 45.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids100%
- Visits in the last days of life45.6%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer40%
- Dementia12%
- Heart and circulatory disease12%
- Lung and respiratory disease6%
- Stroke12%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Family Hospice Care LLC in Palm Springs
Family Hospice Care LLC provides essential end-of-life services to residents of Palm Springs, California. They focus on comfort, dignity, and support for patients facing a life-limiting illness. Their team serves the Riverside County area from their office on North El Cielo Road. They aim to help patients live their final days with peace and grace. Families in the Coachella Valley can rely on their professional support during difficult times. This provider is dedicated to meeting the unique needs of each person they serve. Their staff works hard to ensure that comfort remains the top priority for every patient under their care.
About Family Hospice Care LLC
Family Hospice Care LLC operates as a for-profit hospice provider. They have been Medicare certified since November 1, 2006. This long history shows their commitment to serving the community for many years. Families should know that hospice care is about more than just medical help. It is about emotional and spiritual support for the whole family. Choosing a provider with a long track record can offer peace of mind. You should feel free to ask them about their specific approach to care. They can explain how their team supports patients in their own homes or care facilities. Understanding their history helps families make an informed decision for their loved ones. Their experience in the Riverside area means they know the local resources well.
Quality of Care Highlights
Understanding Hospice Care in Palm Springs
Finding the right hospice care in Palm Springs is a big step for any family. The desert region has many options, but each provider is different. Hospice is designed to provide comfort rather than cure a disease. It involves a team of doctors, nurses, and aides working together. This team visits the patient wherever they call home. They manage pain and keep the patient comfortable. They also help families cope with the stress of a terminal illness. In Riverside County, providers must meet strict federal standards to be Medicare certified. These standards ensure that your loved one gets safe and effective care. Take your time to talk with different teams. See who feels like the right fit for your family's unique emotional and medical needs.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal process. You should ask questions to feel confident in your choice. Consider asking these questions during your first meeting:
- How quickly can a nurse get to my home if there is an emergency?
- What specific services do you provide for emotional and spiritual support?
- How do you involve the family in the daily care plan?
- Can you explain how your team manages pain and other symptoms?
Asking these questions helps you understand how the provider works. It also helps you see if their values match what your family needs. Do not be afraid to ask for clarity on any points that seem confusing. A good provider will be happy to answer all of your questions clearly.
Preserving Your Family's Memories
This time is precious for your family. Creating a lasting record of stories and memories can bring great comfort to everyone involved. Start capturing these moments today to keep them safe for future generations.
Preserve MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.