HospiceScout

GENTIVA

Provider Information

Address
36947 COOK STREET, BUILDING 10, SUITE 102
PALM DESERT, CA 92211
Ownership Type
For-Profit
Medicare Certified Since
February 13, 1998

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Gentiva in Palm Desert

Gentiva provides compassionate end-of-life care for patients in Palm Desert, California. This hospice team serves the Riverside County area from their office on Cook Street. They focus on comfort, dignity, and quality of life for those facing a life-limiting illness. Their staff works closely with families to manage pain and provide emotional support during difficult times. Choosing a local provider helps ensure your loved one gets timely and consistent care. Gentiva is committed to meeting the unique needs of the Palm Desert community. Their team brings professional medical care directly to the patient's home or care facility.

About Gentiva

Gentiva is a for-profit hospice provider. They have been certified by Medicare since February 13, 1998. This long history shows their experience in the field of hospice care. Families should know that Medicare certification means the provider meets strict federal safety and quality rules. Being in business for over two decades reflects a stable presence in the healthcare market. When you choose a provider, their history of care is an important factor to consider. Gentiva follows established standards to ensure every patient gets the care they deserve. Their team understands the specific regulations required to provide high-quality hospice services in California. You can trust that they have the knowledge to handle complex medical and emotional needs. They aim to support both the patient and the entire family unit through every step of the hospice journey.

Quality of Care

Gentiva holds a strong 4.5 out of 5-star overall rating from Medicare. They also earned a 4.5 out of 5-star rating for their quality of care. These high marks show that they perform well on federal measures that track patient comfort and support.

Understanding Hospice Care in Palm Desert

Hospice care in Riverside County focuses on living each day to the fullest. It is not about giving up hope. It is about choosing comfort when a cure is no longer possible. Patients in Palm Desert can receive care in their own homes, assisted living facilities, or nursing homes. Hospice teams include doctors, nurses, aides, and social workers. They all work together to ease pain and stress for the patient. Spiritual support and grief counseling are also key parts of the care plan. Families often find great peace of mind knowing their loved one is surrounded by professionals. The goal is to keep the patient safe and comfortable in familiar surroundings. Hospice services are fully covered by Medicare for eligible patients. This removes the financial worry so you can focus on spending quality time with those you love.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice provider is a very important decision for your family. You should feel comfortable asking questions to find the best fit. Here are a few things to ask during your first meeting:

  • How quickly can a nurse or doctor arrive if we have an emergency at night?
  • How does the team help manage pain and other difficult symptoms?
  • What specific support do you offer to family members who are grieving?
  • How often will a nurse visit the home to check on the patient?

Take your time to get clear answers that make sense to you. A good hospice team will be happy to explain their process. They should listen to your concerns with kindness and patience. Trust your instincts when you speak with their staff. You deserve to feel confident in the care your loved one receives.

Preserve Your Family's Story

This time is precious. We can help you record and save the stories and memories that define your loved one's life for future generations.

Start Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.