SUNCREST HOSPICE CARE
Provider Information
- Address
- 36923 COOK STREET, STE 102-1
PALM DESERT, CA 92211 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 17, 2019
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SUNCREST HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SUNCREST HOSPICE CARE compares to hospices nationwide.
17.7 minutes
of nurse care per routine home care day, on average
That is the 90th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.7 min
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits29.4%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.6%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19.6%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,475 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 8.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.0%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids85%
- Visits in the last days of life8.9%
- All care steps completed95.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia36%
- Heart and circulatory disease18%
- Lung and respiratory disease9%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Suncrest Hospice Care in Palm Desert
Suncrest Hospice Care provides medical support for patients in Palm Desert, California. This provider operates from its office on Cook Street. They hold accreditation from CHAP, which shows they meet high standards for patient safety and care quality. The team serves the Riverside County area with a focus on end of life support. Families seeking hospice options in this part of California often look for such certified providers to help manage symptoms. Their work centers on comfort and dignity for those they serve. It is a local choice for people in the 92211 zip code. The organization has been certified by Medicare since late 2019. They offer a specific approach to care that follows national guidelines for hospice services. This helps ensure that patients and their families receive consistent and reliable support during a difficult time. Their presence in the community provides a clear option for medical care at home.
About Suncrest Hospice Care
This hospice provider functions as a for-profit organization. They have maintained Medicare certification for several years. Accreditation from CHAP is a key detail for any family to consider. CHAP stands for Community Health Accreditation Partner. They are an independent group that reviews hospice agencies to ensure they follow strict rules. This process matters because it confirms the provider meets or exceeds national health standards. The agency team includes one physician, one registered nurse, one licensed practical nurse, and one volunteer. This small team structure allows for focused attention on each patient. Knowing the staff makeup helps families understand how care is delivered. You should always ask how the team coordinates visits. They aim to balance their professional medical duties with the needs of the patient at home. This structure is common for freestanding hospice agencies that serve specific regions like Riverside County. It is a standard model for hospice delivery in the United States today.
Quality Performance
What Is Hospice Care Like in Palm Desert?
Hospice care in Palm Desert focuses on comfort rather than a cure. It brings medical experts directly to where the patient lives. The team typically includes a doctor, nurses, and trained volunteers. They work together to manage pain and other symptoms. This support is available for patients with a terminal illness who choose to stop curative treatments. The goal is to improve the quality of each day. You will find that staff members visit the home on a regular schedule. They also provide equipment and medicines related to the illness. Because this provider has a physician and nurses on staff, they can address medical concerns quickly. Volunteers often provide companionship or help with small tasks around the house. This team-based approach is designed to support both the patient and their loved ones. It is a practical way to manage health needs in a familiar home setting.
What to Ask When Choosing a Hospice Provider
Choosing the right care is a big decision for your family. You should speak with several providers before you decide. Start by asking how often a nurse will visit the home. Find out how the team handles medical emergencies during the night or on weekends. Ask who will be the main person you call with questions. It is also good to ask how they support family members with emotional needs. You might want to know how their volunteers help with daily tasks. Ask if they have experience with your specific health condition. Understanding their response time is very useful. Make sure you feel comfortable with their answers. Clear communication helps everyone know what to expect. This will help you feel more confident in the care your loved one receives. Do not be afraid to ask for clarity on any part of their service plan.
Preserving Family Stories
Your family history is a treasure. We help you save memories and stories to share with future generations during this time.
Start PreservingOther Hospice Providers Nearby
BELLA TERRA HOSPICE OF THE DESERT
PREVENTIVE CARE HOSPICE, INC
MKB CONSULTING LLC
TRANQUILITY SANDS HOSPICE, INC
CARING & HELPING HEARTS HOSPICE
RELIANCE HOSPICE, INC
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.