HospiceScout

SUNCREST HOSPICE CARE

Provider Information

Address
36923 COOK STREET, STE 102-1
PALM DESERT, CA 92211
Ownership Type
For-Profit
Medicare Certified Since
December 17, 2019

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support at Suncrest Hospice Care

Suncrest Hospice Care serves the Palm Desert, California area from their office on Cook Street. This provider offers end-of-life support focused on comfort and dignity for patients and their loved ones. They work closely with families to manage symptoms and provide emotional care during difficult times. Choosing the right team makes a big difference in how a person spends their final months. Suncrest has been a Medicare-certified provider since December 2019. That history shows their commitment to meeting federal safety and quality rules. The staff understands that hospice is about living each day as fully as possible. They aim to bring peace of mind to your home or current living space. When you need clear answers about your options, this team is ready to help. Having local support in Riverside County means they can respond quickly to your needs. This provider focuses on high standards of care for every patient they serve.

About SUNCREST HOSPICE CARE

Suncrest Hospice Care operates as a for-profit provider in Palm Desert. For-profit status simply means they manage their own business operations while following strict Medicare rules. They earned their Medicare certification on December 17, 2019. This date marks the start of their formal oversight by federal health agencies. What does this mean for your family? It means they must pass regular inspections to keep their certification active. You can trust that they follow a clear set of national guidelines. The thing is, all hospice agencies must meet these same basic requirements to get paid by Medicare. Suncrest has built their local reputation by sticking to these rules since 2019. They focus on providing care that aligns with patient goals and family wishes. You should feel comfortable asking them about their specific team structure. They can explain how their nurses, aides, and social workers coordinate daily care for your loved one.

Quality Rating Note

Suncrest Hospice Care holds a strong 4.5 out of 5-star overall rating. Their quality of care score is also 4.5 out of 5 stars. These numbers come from the CMS Hospice Care Index. It shows they perform well on key measures of patient care and service.

Understanding Hospice Care in PALM DESERT

Finding care in the Coachella Valley can feel overwhelming when you are tired or stressed. The good news is that Palm Desert has several resources to help families manage serious illness. Hospice care is not just about medical equipment or medicine. It is about building a circle of support around the patient. Most people think hospice is only for the very last days of life. But the truth is that patients can receive care for six months or longer if a doctor confirms the need. This gives families more time to focus on quality moments together. And that is the most important part of the journey. In Riverside County, you have access to providers like Suncrest who know the local area well. They can help you connect with other community resources too. Don't be afraid to ask for help early in the process. Starting care sooner often leads to better comfort for everyone involved.

What to Ask When Choosing a Hospice Provider

You have the right to choose the team that fits your family best. Before you decide, sit down with the provider and get clear answers. First, ask how quickly they can visit your home after an emergency call. Knowing they can get there fast brings great comfort. Second, ask how their staff coordinates with your current primary doctor. Good communication between your regular doctor and the hospice team is vital. Third, ask what happens if your loved one needs help in the middle of the night. You should know exactly who will answer the phone. Finally, ask about their volunteer services. Many agencies offer volunteers who can sit with patients or give family caregivers a short break. These small details add up to a much better experience. Write down your questions before you meet them. It helps you stay focused on what matters most during a hard time.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom to share. Take this time to capture their stories and life lessons before they fade. It is a beautiful way to honor their journey and create a lasting gift for your future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.