CARING & HELPING HEARTS HOSPICE
Provider Information
- Address
- 41865 BOARDWALK, SUITE 216
PALM DESERT, CA 92211 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 30, 2022
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARING & HELPING HEARTS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARING & HELPING HEARTS HOSPICE compares to hospices nationwide.
1
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Caring & Helping Hearts Hospice in Palm Desert
Caring & Helping Hearts Hospice provides end-of-life care for patients in Palm Desert, California. This provider offers support for families facing serious health journeys. They focus on comfort, dignity, and quality of life for their patients. The team works to manage pain and symptoms during difficult times. Their office is at 41865 Boardwalk, Suite 216, in Riverside County. Families in the Palm Desert area can reach them at (760) 469-4003 to discuss care options. Hospice care is about providing peace and emotional support when it is needed most. This provider is part of the local healthcare network serving the Coachella Valley region.
About Caring & Helping Hearts Hospice
Caring & Helping Hearts Hospice has been Medicare certified since March 30, 2022. This provider operates as a for-profit organization. Being Medicare certified means they meet federal safety and quality rules. Families should know that choosing a hospice provider is a very personal decision. It is helpful to meet with the team to ask about their specific care approach. You should feel comfortable with the staff who will be in your home. They are responsible for coordinating medical care and emotional support for your loved one. Ask them how they handle emergencies after hours. Ensure their care philosophy matches your family's needs and values. Understanding their role can help you feel more confident in your choice for your loved one's comfort and care.
Understanding Hospice Care in Palm Desert
Hospice care in Palm Desert is designed to support both patients and their families. It is a specialized form of care for those with a life-limiting illness. The goal is to focus on comfort rather than a cure. A team of nurses, aides, and social workers often visits the patient at home. They help manage pain so the patient can be as comfortable as possible. Hospice also provides support to family members who are acting as caregivers. They offer guidance on how to care for a loved one. They also help with the emotional toll of this transition. Being in a familiar home environment can bring peace to many families. You have the right to choose the provider that best fits your family's needs.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team requires asking the right questions. Use this list to guide your conversation with any potential provider:
- How quickly can a nurse arrive if there is an emergency at night?
- What specific training does your staff have for managing complex pain?
- How often will a nurse or aide visit our home each week?
- Can you explain how your team supports family caregivers during this time?
- What happens if my loved one’s health needs change suddenly?
Take your time to get clear answers. You should feel heard and respected by the staff you speak with. A good provider will be happy to answer all your questions. Do not feel rushed to make a decision until you feel comfortable with the team.
Preserve Your Family Stories
This time is often a moment to reflect on a lifetime of memories. Recording your family history can be a healing gift for everyone involved. Learn how to capture these important stories for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
ALLIED HOSPICE & PALLIATIVE CARE
MKB CONSULTING LLC
SUNCREST HOSPICE CARE
PREVENTIVE CARE HOSPICE, INC
GENTIVA
TRANQUILITY SANDS HOSPICE, INC
Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.