HospiceScout

SYMPHONY HOSPICE, INC

Provider Information

Address
3237 E. GUASTI RD. SUITE 250
ONTARIO, CA 91761
Ownership Type
For-Profit
Medicare Certified Since
November 4, 2019

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Ontario

SYMPHONY HOSPICE, INC serves families in Ontario, California. They provide comfort-focused care for patients with life-limiting illnesses. Their team works to manage pain and support emotional needs at home or in a facility. Choosing the right care is a big decision for any family. You want a team that listens and responds to your loved one’s unique situation. That is why they focus on personalized care plans. This provider has been certified by Medicare since 2019. They bring professional medical care and emotional support to the San Bernardino area. The thing is, hospice is about more than just medicine. It is about making every day count and keeping your loved one comfortable in a familiar place. They aim to provide peace of mind during a difficult season of life. You deserve a partner who truly cares about your family’s well-being.

About SYMPHONY HOSPICE, INC

SYMPHONY HOSPICE, INC is a for-profit hospice provider. They have been Medicare certified since November 4, 2019. Being Medicare certified means they meet federal standards for health and safety. You can find their office at 3237 E. Guasti Rd. Suite 250 in Ontario. For-profit status just means they operate as a business while following strict government rules. What matters most is how they treat your family. They are held to the same quality standards as non-profit groups. And that is a good thing for you. They must report their performance to CMS, which tracks how well they control pain and help patients. It is worth knowing that they have been operating in your community for several years now. They know the local resources well. If you have questions about their specific staff or daily routines, just give them a call at (818) 478-8210. They are there to answer your questions.

Understanding Hospice Care in Ontario

Living in San Bernardino County gives you access to several hospice options. But not all providers are the same. Hospice care is a benefit under Medicare Part A for people with a terminal illness. It covers visits from nurses, doctors, and aides. It also covers medical supplies and drugs related to the illness. Most people think hospice is only for the last few days of life. That is not true. You can receive care for months if you meet the eligibility rules. The goal is to provide comfort, not to cure the disease. In Ontario, teams travel to where the patient lives. They can visit your house or a nursing home. This makes it easier for you to spend time with your loved one. You do not have to handle the medical stress alone. The team takes on that burden so you can focus on being a family member again.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice. You should feel comfortable with the people entering your home. Here are a few questions to help you decide. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is available 24/7. Second, ask how they handle pain management for their patients. Do they have a specific philosophy? Third, ask what kind of support they offer to family members after a loss. This is called bereavement care. Finally, ask about their staff. Will you see the same nurse often, or does the team change? The thing is, consistency builds trust. You want a team that feels like an extension of your own family. Don't be afraid to ask these questions during your first meeting. A good hospice provider will be happy to answer every single one of them.

Preserve Your Family’s Precious Memories

Every life is a story worth keeping. Learn simple ways to capture your loved one’s wisdom and favorite moments for future generations to cherish.

Start Preserving Stories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.