PREMIUM HOSPICE, INC.
Provider Information
- Address
- 12241 FIRESTONE BLVD., SUITE A & B
NORWALK, CA 90650 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 29, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
| Volunteers | 4 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PREMIUM HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PREMIUM HOSPICE, INC. compares to hospices nationwide.
13.6 minutes
of nurse care per routine home care day, on average
That is the 64th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.6 min
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.6%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months68.2%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,566 · 77th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 26.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life26.4%
- All care steps completed98.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia44%
- Heart and circulatory disease25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Premium Hospice, Inc.
Premium Hospice, Inc. serves patients and their families in Norwalk, California. This freestanding hospice provider offers end of life care to those in Los Angeles County. They have been certified by Medicare since 2012. The team holds accreditation from the Joint Commission, which shows they meet high standards for safety and quality. Families in the area can look to them for support during a difficult time.
About Premium Hospice, Inc.
This provider operates as a for-profit hospice agency. They have maintained Medicare certification for over a decade. Accreditation from the Joint Commission is a big marker of their performance. This group looks at how a hospice agency handles patient care and safety. They check if the agency follows rules that keep patients comfortable and safe. It matters because it means an outside group reviewed their work. You should know that their staff includes 15 total employees. This team includes four registered nurses, two practical nurses, and two physicians. They also have four volunteers who help with daily tasks. Having a mix of medical experts and volunteers helps the agency meet different patient needs. It is a structured way to provide care. You can ask them how these team members work together to help your family member.
Quality Performance
What Is Hospice Care Like in Norwalk?
Hospice care in the Norwalk area focuses on comfort at the end of life. Agencies like this one bring care directly to the home or a facility. This means patients stay in a familiar place. The care team includes doctors, nurses, and volunteers who visit often. They manage pain and other symptoms to keep the patient as comfortable as possible. The goal is to improve the quality of each day. Because this is a freestanding agency, they focus only on hospice services. Their staff of 15 people works to coordinate care plans. They have two doctors and six nurses available to address medical concerns. Volunteers often sit with patients to offer company or help with small errands. Having this support nearby makes life easier for local families. It keeps the focus on the person rather than the disease.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a hospice. Start by asking how many nurses will be assigned to your loved one. You should also ask how the team handles pain management after normal business hours. It is good to know who you will call if an emergency happens at night. Ask if the agency uses volunteers and what those people do for the patient. You can also ask about their experience with specific illnesses or symptoms. Do not be afraid to ask for clarity. A good agency will take the time to answer every question you have. They should explain how they share information with your primary doctor. Write your questions down on paper before you call. This helps you keep track of the answers you get from each agency you contact.
Preserve Your Family Stories
Your family history is a treasure. We can help you record and save the stories that matter most to you during this time.
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