CALIFORNIA HOSPICE SERVICES, INC
Provider Information
- Address
- 12440 FIRESTONE BLVD SUITE 1009
NORWALK, CA 90650 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 27, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CALIFORNIA HOSPICE SERVICES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CALIFORNIA HOSPICE SERVICES, INC compares to hospices nationwide.
10.6 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.6 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.1%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life78.9%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits93.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.1%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.8%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.6%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,822 · 88th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 97.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed97.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease32%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Norwalk
CALIFORNIA HOSPICE SERVICES, INC provides end-of-life care for patients in Norwalk, California. Their team works to support patients and their loved ones during difficult times. They focus on comfort and quality of life for those with life-limiting illnesses. Families in Los Angeles County can reach them at (323) 545-2565 to learn more about their care options. The team is dedicated to meeting the needs of the local community. They aim to provide compassionate support at home or in other care settings. Choosing the right hospice is an important step for every family. This provider offers services from their office on Firestone Boulevard.
About CALIFORNIA HOSPICE SERVICES, INC
CALIFORNIA HOSPICE SERVICES, INC is a for-profit hospice provider. They have been certified by Medicare since February 2020. This certification means they meet federal standards for hospice care. Families should know that being Medicare-certified is a key indicator of quality. It ensures that the provider follows strict rules for patient care. Being a for-profit provider, they focus on delivering efficient and effective services to their patients. You can trust that they have met the requirements to serve Medicare beneficiaries. Their office is located at 12440 Firestone Blvd, Suite 1009, in Norwalk. Learning about their history helps you make an informed choice. They are committed to serving the needs of the Los Angeles area with professional care standards.
Understanding Hospice Care in Norwalk
Hospice care is a special way to support people during their final months of life. In Norwalk, many families choose hospice to help manage pain and symptoms. It is not just about medical care. It is also about emotional and spiritual support for the whole family. Hospice teams include nurses, doctors, and social workers. They visit you where you live. This makes it easier for families to stay together. You do not have to go through this alone. Local providers like CALIFORNIA HOSPICE SERVICES, INC are here to help. They provide the resources needed to keep patients comfortable. Hospice care focuses on dignity and peace. It allows patients to spend their time in a familiar and loving environment. This is a vital service for our community.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. You should feel comfortable with the people who will care for your loved one. Here are some questions to ask during your search:
- How quickly can your team respond if we have an emergency at night?
- What specific services do you offer to help with family emotional support?
- How does your team coordinate care with our current primary doctor?
- Can you explain how your staff handles pain management and symptom control?
Asking these questions helps you understand the level of care you will receive. It is important to find a provider that matches your family's specific needs and values. Do not be afraid to ask for clarity. A good provider will be happy to answer your concerns and guide you through the process. Your peace of mind is the most important part of this journey.
Preserve Your Family Stories
Capture the precious memories and life lessons of your loved ones. Creating a lasting record helps bring comfort to the entire family during this transition.
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Helpful Guides for Families
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Hospice at Home vs. Inpatient: Choosing the Right Care
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.