HospiceScout

CARE MUST HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1631 LINCOLN AVE
NAPA, CA 94558
Ownership Type
For-Profit
Medicare Certified Since
May 26, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CARE MUST HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CARE MUST HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CARE MUST HOSPICE compares to hospices nationwide.

15 minutes

of nurse care per routine home care day, on average

That is the 76th percentile among hospices nationally. The national median is about 12 minutes.

13

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15 min

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends19.2%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.6%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits38.9%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.4%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.8%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$31,812 · 93rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
  • Visits in the last days of life14.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia48%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Napa

SAVIOR HOSPICE CARE INC provides end-of-life support to residents in Napa, California. They operate out of their office on Lincoln Avenue. The team focuses on comfort and dignity for patients during a very difficult time. It is a local choice for families needing medical help and emotional guidance. Choosing the right hospice is a big decision. This team works to make the process smoother for everyone involved. They understand the unique needs of the Napa community. Their goal is to manage symptoms so patients can spend time with those they love. That is the core of their mission.

About SAVIOR HOSPICE CARE INC

This hospice is a for-profit organization. They have been certified by Medicare since May 26, 2021. Being Medicare certified means they meet federal rules for safety and care quality. That is a big deal. For-profit status just means they are a private business, not a non-profit charity. But don't let that label worry you. The quality of care is what really matters. They must follow the same strict standards as any other hospice. You should always look at the care ratings before you decide. These ratings help you see how well they serve their patients. They are ready to answer your questions about their staff and services. Just call them at (707) 690-0909 to start the conversation.

High Quality Ratings

SAVIOR HOSPICE CARE INC holds an impressive 4.5 out of 5-star overall rating. Their quality of care score is also 4.5 out of 5. These numbers come from the CMS Hospice Care Index. It shows they are doing a great job at meeting patient needs.

Understanding Hospice Care in NAPA

Finding the right care in Napa can feel like a lot. The good news is that local hospice services are designed to come to you. Most care happens right in your own home. This keeps the patient in a familiar, safe space. The thing is, hospice is not just about medicine. It is about a team approach. You get nurses, social workers, and aides working together. They help with pain, but they also offer comfort to the family. Many people wait too long to call. But you can start this support early. Don't wait for a crisis to ask for help. Reach out to providers in Napa to see how they can support your specific situation today.

What to Ask When Choosing a Hospice Provider

You have a right to ask hard questions. Start by getting clear answers about how they handle emergencies. Ask these four things:

  • How quickly can a nurse get to my home after I call?
  • What specific training does your staff have for complex pain?
  • How do you support family members who are grieving?
  • Can you tell me about your after-hours support process?
The answers will tell you a lot about their culture. A good provider will be patient and kind. They will not rush you. If they seem annoyed by your questions, that is a red flag. Keep looking until you feel at peace with your choice. You deserve to feel confident in the team you pick.

Preserve Your Family's History

Every life is full of stories that deserve to be remembered. We help you record and save these memories for your children and grandchildren to cherish forever.

Start Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.