HospiceScout

PROVIDENCE AT HOME WITH COMPASSUS HOSPICE AND PALL

OtherFreestanding Hospice

Provider Information

Address
414 SOUTH JEFFERSON STREET
NAPA, CA 94559
Ownership Type
Other
Medicare Certified Since
January 22, 1988

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PROVIDENCE AT HOME WITH COMPASSUS HOSPICE AND PALL
RoleStaff Count
Registered Nurses (RN)16
Licensed Practical Nurses (LPN)6
Physicians1
Volunteers43

45

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PROVIDENCE AT HOME WITH COMPASSUS HOSPICE AND PALL reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Both supplied directly and through outside suppliers

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PROVIDENCE AT HOME WITH COMPASSUS HOSPICE AND PALL compares to hospices nationwide.

10.9 minutes

of nurse care per routine home care day, on average

That is the 34th percentile among hospices nationally. The national median is about 12 minutes.

96

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.9 min

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.3%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits63.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care21.4%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months19.6%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.6%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,590 · 80th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life54.4%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia36%
  • Heart and circulatory disease18%
  • Lung and respiratory disease5%
  • Stroke8%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Napa

Providence Hospice Napa Valley serves families across Napa, California. They offer comfort and medical support for those facing a serious illness. The team works hard to manage pain and improve daily life at home. Choosing the right hospice is a heavy decision for any family. That is why having a local provider with deep roots in the community matters so much. They focus on dignity and peace during a difficult season. You deserve a team that listens closely to your unique needs every single day. The goal is simple: to help your loved one feel comfortable and secure. Whether they are at home or in a care facility, this team provides the support you need to navigate this journey together.

About Providence Hospice Napa Valley

This provider has been Medicare certified since January 1988. That is over three decades of experience serving the local community. They operate under an 'Other' ownership status, which often means they are part of a larger health system. What does that mean for you? It means they have access to many resources while keeping their local focus. You should know that their long history shows a commitment to the Napa area. When you choose a provider with this much tenure, you get a team that knows the local doctors and hospitals well. That familiarity helps when transitions occur between different care settings. But remember, the most important thing is how the team treats your family. Take the time to talk with them about their specific approach to care and how they handle after-hours calls. They are there to support you, not just the patient.

Quality Ratings at a Glance

Providence Hospice Napa Valley holds a strong 4.5 out of 5-star overall rating from Medicare. Their quality of care score is also 4.5 stars, showing they meet high standards for medical support. Patients and families rated them 4 out of 5 stars for their overall experience.

Understanding Hospice Care in Napa

Hospice care is more than just end-of-life support. It is a philosophy that puts the patient’s wishes at the center of every plan. In Napa, families have access to a network of providers who work to honor these goals. Most care happens where the patient lives. That could be your own house or a local assisted living home. The team includes nurses, social workers, and volunteers who visit often. They help with physical pain, but they also offer emotional and spiritual support. What most people do not realize is that you can choose your hospice provider. You are not forced to pick the first one mentioned by a doctor. Take charge of this choice. Look for a team that fits your family's values and schedule. It makes a world of difference when you feel like partners in care.

What to Ask When Choosing a Hospice Provider

Finding the right fit feels overwhelming. Start by asking these questions to get a clear picture. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is truly available 24/7. Second, ask how they support family caregivers who are tired and stressed. Good hospice teams provide respite care to give you a necessary break. Third, ask how they handle pain management and medication delivery. Can they bring medicines to your front door? Finally, ask about the volunteers. Do they offer companionship or help with errands? These small things add up to a much better experience. Write down the answers so you can compare your options later. And do not be afraid to ask for clarity if something sounds confusing. You are the expert on your loved one's needs.

Keep Your Family Stories Alive

This season of life is a precious time to share memories. Preserve your family's voice and history for future generations with our simple guide to recording stories.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.