IVORY HOSPICE & PALLIATIVE CARE
Provider Information
- Address
- 233 E POMONA BLVD, STE A
MONTEREY PARK, CA 91755 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 4, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 4 |
| Volunteers | 1 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what IVORY HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how IVORY HOSPICE & PALLIATIVE CARE compares to hospices nationwide.
17.8 minutes
of nurse care per routine home care day, on average
That is the 90th percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.8 min
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.7%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits19.4%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)88th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,934 · 70th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 80% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening95%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed80%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Monterey Park
Ivory Hospice & Palliative Care serves families throughout Monterey Park, California. They provide essential hospice and palliative services to patients who need comfort and support. Their team focuses on helping patients live with dignity during a difficult time. By serving the Los Angeles area, they help families stay close to their loved ones. They offer a range of care options to meet specific patient needs. Their goal is to improve the quality of life for those in their care. Every patient receives a custom plan that addresses their physical and emotional comfort. The staff works hard to provide care that feels both professional and warm. Choosing the right provider is an important step for any family. Ivory Hospice & Palliative Care remains a dedicated partner for those seeking comfort and peace of mind in their local community.
About Ivory Hospice & Palliative Care
Ivory Hospice & Palliative Care is a for-profit provider. They have been certified by Medicare since February 4, 2012. This long history shows their commitment to meeting federal safety and quality standards. Families should know that Medicare certification means they follow strict rules for patient care. Being in business for over a decade suggests they have deep experience in the field. When you choose a certified provider, you know they are held to high expectations. Their team understands the unique needs of families in Los Angeles County. They focus on clear communication and reliable support for every patient. You can feel confident knowing they have met Medicare requirements for many years. Their long-term presence in Monterey Park helps them build trust with local hospitals and doctors. They aim to provide consistent care that honors the wishes of the patient and their family.
Understanding Hospice Care in Monterey Park
Hospice care is a special way to support patients with serious illnesses. It focuses on comfort instead of trying to cure the illness. In Monterey Park, many families choose hospice to help their loved ones stay at home. Care teams often include nurses, doctors, and aides who visit the patient regularly. They work together to manage pain and other symptoms. This support is not just for the patient. It also provides comfort and guidance to the entire family. Hospice helps families navigate the emotional journey of end-of-life care. Many providers in the Los Angeles area offer 24-hour support for emergencies. This ensures that help is always available when you need it most. Understanding these services can help you make the best choice for your family. Hospice is about making every day count and focusing on what matters most to your loved ones.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more confident in your choice. Talk with the hospice team about your specific needs and concerns. Here are a few important questions to consider:
- How quickly can your staff arrive if we have an urgent problem?
- What specific services do you offer to help with family emotional support?
- How does your team coordinate care with our current primary doctor?
- Can you explain how the Medicare benefit covers the costs of care?
It is also good to ask about their experience with specific conditions. You should feel free to ask about the staff's training and background. A good provider will be happy to answer all your questions clearly. They should listen to your worries and explain things in a way you can understand. Remember that you are in charge of your family's care decisions. Take your time to find a team that feels like the right fit for your situation.
Preserve Your Family's Story
This time is precious. We help you capture and save your family's memories and stories to cherish for years to come.
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