HospiceScout

REGAL HOSPICE HEALTH, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
150 E. OLIVE AVE SUITE 116A
BURBANK, CA 91502
Ownership Type
For-Profit
Medicare Certified Since
October 31, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for REGAL HOSPICE HEALTH, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians4
Volunteers2

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what REGAL HOSPICE HEALTH, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how REGAL HOSPICE HEALTH, INC compares to hospices nationwide.

13.1 minutes

of nurse care per routine home care day, on average

That is the 59th percentile among hospices nationally. The national median is about 12 minutes.

20

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.1 min

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.8%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life0%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits40.2%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.1%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.2%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.2%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,927 · 81st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 91.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.0%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed91.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease75%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About REGAL HOSPICE HEALTH, INC

REGAL HOSPICE HEALTH, INC serves families in Burbank, California, and the surrounding Los Angeles area. This provider offers end-of-life care focused on comfort and support. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This means they meet high standards for safety and service. Choosing a hospice agency is a big decision for your family. Accreditation shows that an outside group has reviewed their work and found it meets strict rules. You can feel better knowing they have passed these checks. They have been certified by Medicare since 2016. That is eight years of service in the community. Their team approach aims to help patients live with dignity during their final months. It is good to know who is caring for your loved one.

Understanding Their Services

REGAL HOSPICE HEALTH, INC operates as a for-profit hospice provider. They have been part of the Medicare program since October 2016. Being a freestanding hospice means they focus only on hospice care. They do not run a hospital or a nursing home on the side. This allows their team to focus on one goal. They have eleven employees ready to help. This group includes two registered nurses and two licensed practical nurses. They also have four physicians on staff. Plus, two volunteers work with them to provide extra support. That is a clear team structure. Families should know that hospice care happens wherever the patient lives. It is not just for a facility. Having a professional team visit the home makes a real difference for everyone involved.

Quality Performance

This provider holds strong quality-of-care marks based on the CMS Hospice Care Index. They also maintain a high overall performance rating for their services.

What Is Hospice Care Like in BURBANK?

Hospice care in Burbank provides comfort when a cure is no longer the main goal. It brings medical care and emotional support to the patient. You get a team of experts coming to your house. This includes nurses, doctors, and volunteers. They manage pain and other symptoms so the patient stays comfortable. The staff at REGAL HOSPICE HEALTH, INC works to meet these needs every day. They have two registered nurses and two licensed practical nurses on their team. Four physicians lead the medical side of things. Having this many doctors on staff is a key feature of their service. These professionals talk with the family to create a plan. They explain what to expect as the illness changes over time. It is all about quality of life.

What to Ask When Choosing a Hospice Provider

Finding the right fit takes a few good questions. Start by asking how quickly they can send a nurse if a problem happens at night. You need to know they are available when things get hard. Ask how they help the family manage stress and grief. It is okay to ask about their experience with specific illnesses too. Ask how many staff members live near the patient. This helps you know how fast they can arrive. You might also ask if they have volunteers who can sit with the patient. This gives family members a chance to rest or run errands. Listen to how they explain their care plan. They should speak in words you can understand easily. Good communication is a sign of a caring team.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be kept safe for future generations to cherish.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.