HospiceScout

AMERICAN HOSPICE, INC.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
120 S VICTORY BLVD SUITE 205
BURBANK, CA 91502
Ownership Type
For-Profit
Medicare Certified Since
September 5, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMERICAN HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMERICAN HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMERICAN HOSPICE, INC. compares to hospices nationwide.

8.9 minutes

of nurse care per routine home care day, on average

That is the 15th percentile among hospices nationally. The national median is about 12 minutes.

38

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.9 min

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends39.9%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.7%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85.6%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.5%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.3%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$37,409 · 97th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 89.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment96%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment89.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed89.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia27%
  • Heart and circulatory disease55%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About American Hospice, Inc.

American Hospice, Inc. is a freestanding hospice provider based in Burbank, California. They have served the Los Angeles area since September 2013. The agency holds accreditation from the Joint Commission. This means an outside group checked their work against high standards. It is a good sign for families looking for quality care. They focus on providing support for patients and their loved ones during end of life care. The team works hard to meet the needs of those they serve in the local community.

Understanding This Provider

American Hospice, Inc. operates as a for-profit hospice agency. They have maintained Medicare certification for over a decade. Being accredited by the Joint Commission is a big step for any health provider. This group sets strict rules for safety and patient care. They visit the agency to make sure these rules are followed every single day. This process helps ensure that the care remains consistent and safe. Families should know that this accreditation is voluntary. It shows that the agency wants to be held to a higher standard of performance. The agency current staff includes five employees. This includes one registered nurse and one licensed practical nurse who handle direct care. They also have one volunteer on their team to help with patient visits. Having this team in place helps them manage their daily operations while keeping their quality ratings strong.

Quality of Care

This provider earns strong quality-of-care marks based on the CMS Hospice Care Index. Their overall ratings reflect a high level of consistency in meeting federal quality standards.

What Is Hospice Care Like in Burbank?

Hospice care in Burbank focuses on comfort rather than a cure. It brings medical support directly to the place a person calls home. The team manages pain and symptoms so the patient can focus on their time with family. This agency has a small team to provide this care. Their staff includes one registered nurse and one licensed practical nurse. They also work with one volunteer to support patient needs. This staffing mix allows for a personal touch in the care process. The goal is to keep the patient as comfortable as possible. Most hospice services in Los Angeles County include help from nurses, social workers, and aides. These professionals coordinate to provide a full circle of support. It is a team effort. The focus always stays on the patient and their specific comfort goals throughout the entire care process.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice agency is a big decision for any family. You should feel comfortable with the people who will enter your home. Start by asking how many nurses they have available for after-hours calls. This is a common concern for many people. Ask how long it usually takes for a nurse to arrive during an emergency. You should also ask how they manage pain and other symptoms at home. It is also good to ask how they support family members with grief. Does the agency have a volunteer program to offer extra company? Ask them to explain their plan for weekend and holiday care. These questions help you understand how the agency handles daily life. You deserve clear answers before you make your final choice. Take your time to talk with the staff about your needs.

Keep Your Family Stories Alive

Capture the life stories and memories of your loved ones to share with future generations.

Start Preserving Memories

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