HospiceScout

VALLEY'S BEST HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
101 SOUTH FIRST STREET, SUITE 301
BURBANK, CA 91502
Ownership Type
For-Profit
Medicare Certified Since
October 25, 2010

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VALLEY'S BEST HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers3

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VALLEY'S BEST HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VALLEY'S BEST HOSPICE, INC compares to hospices nationwide.

12.6 minutes

of nurse care per routine home care day, on average

That is the 54th percentile among hospices nationally. The national median is about 12 minutes.

15

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.6 min

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.6%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life83.6%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits70.3%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.3%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months68.8%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.3%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$26,165 · 85th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 35.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening73.8%
  • Breathing difficulty screening81.5%
  • Treatment preferences discussed95.4%
  • Beliefs and values discussed60%
  • Visits in the last days of life49.1%
  • All care steps completed35.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia36%
  • Heart and circulatory disease25%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Burbank

Valley's Best Hospice, Inc. provides end-of-life care for families in Burbank, California. They focus on comfort, dignity, and support when a loved one is facing a serious illness. Located on South First Street in Los Angeles County, this team helps patients manage pain and other symptoms at home or in care facilities. Hospice care is not just about the final days. It is about making every day count for the patient and their family. The staff works hard to ensure that patients feel heard and cared for during this difficult time. Choosing the right provider is a big step for any family. Having local support right here in Burbank makes a real difference in how a family experiences this transition. They are here to guide you through the process with care and professional skill.

About VALLEY'S BEST HOSPICE, INC

This provider has been Medicare certified since October 25, 2010. That is over 14 years of experience serving the community. As a for-profit organization, they must meet strict federal standards to keep their certification. This means they are checked regularly to ensure they follow safety and quality rules. What should you look for? You want a team that talks to you clearly and answers your questions without rushing. Being in business for over a decade shows they have stayed committed to their patients for a long time. That is a big deal in this field. They serve families across Los Angeles County, bringing care directly to your door. You should feel free to ask about their specific staff ratios or how they handle after-hours calls. A good hospice agency will always be open about how they run their daily operations.

Understanding Hospice Care in BURBANK

Finding the right care in a busy place like Burbank can feel overwhelming. The good news is that hospice is a standard benefit under Medicare. This means that most costs are covered for people who qualify. The thing is, many families wait too long to call for help. They think hospice is only for the very last hours of life. But that is a myth. You can start hospice services as soon as a doctor says life expectancy is six months or less. This allows the patient to get help with pain, anxiety, and daily tasks much sooner. It also gives family caregivers a much-needed break. And honestly, having that extra set of hands makes the whole experience much calmer for everyone involved. You do not have to do this alone. Local providers in Los Angeles County have the tools to make this time much more peaceful.

What to Ask When Choosing a Hospice Provider

Choosing a partner for your loved one's care is a personal decision. Do not be afraid to interview a few different agencies. Start by asking how quickly they can arrive at your home if you have a crisis. You should also ask how they handle pain management and if they provide 24/7 on-call nurses. It is also smart to ask about their volunteer services. Will they sit with your loved one so you can run errands? And finally, ask how they communicate with your regular doctor. You want to know that everyone is on the same page. If an agency cannot give you clear answers, keep looking. Trust your gut feeling when you talk to them. You are looking for a team that treats your family like their own. Good care is not just about medicine; it is about kindness and clear communication.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to capture the memories and wisdom of those you love most. Learn how to save these stories for future generations.

Preserve Family Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.