PROGRESS PALLIATIVE CARE INC
Provider Information
- Address
- 1821 W VERDUGO AVE
BURBANK, CA 91506 - Medicare Certified Since
- June 16, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROGRESS PALLIATIVE CARE INC compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
11
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends20.7%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.1%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care30%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)90th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,820 · 78th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 86.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment86.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed88.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia33%
- Heart and circulatory disease26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of Progress Palliative Care Inc
Progress Palliative Care Inc serves families in Burbank, California. They offer hospice support for patients needing comfort and dignity near the end of life. The team focus is on managing pain and emotional needs. They have been Medicare certified since June 16, 2022. This certification means they meet federal standards for patient care and safety. Families in Los Angeles County often look for local options that provide steady support. This provider operates out of an office on West Verdugo Avenue. They work to keep patients comfortable in their own homes. Choosing a team is a big decision for any family. That is why checking their official ratings is a good first step. Their goal is to help patients live their final days with peace. It is a quiet mission. They aim to make the process easier for everyone involved.
About Progress Palliative Care Inc
Progress Palliative Care Inc holds a 4.5 out of 5 star rating from Medicare. This score looks at how they handle pain and medical symptoms for patients. The quality of care rating is also 4.5 stars. This comes from the CMS Hospice Care Index. Think of this index as a report card for hospice agencies. It tracks how well a team meets the needs of their patients over time. High scores show that a provider follows best practices. They have been part of the Medicare system for over two years now. This experience matters when families need reliable care. A good score does not guarantee every day will be perfect. But it does show a strong track record. Most families feel better when they see high marks from official sources. It provides peace of mind during a hard time. That is the main point of these public reviews.
Quality Highlight
Understanding Hospice Care in Burbank
Hospice care is about comfort rather than a cure. It brings a team of nurses, social workers, and aides to the patient. In Burbank, you have access to several options that serve the Los Angeles area. Most teams visit the patient at home or in a care facility. They handle medications and medical equipment. They also provide emotional support for the whole family unit. The team is on call to answer questions at any hour of the day. This is a big help when emergencies happen at night. Many people do not realize that hospice can also offer grief support after a death. It is a total support system for the final months of life. You should talk with your doctor if you think it is time for this service. They can help you start the process. It is a brave step to take.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel like a heavy task. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can arrive if a sudden problem happens. Ask what specific services they provide for family members who are grieving. You should also ask how they manage pain and other difficult physical symptoms. It helps to know if they have experience with your loved one's specific health condition. Ask if they offer volunteers to sit with patients. Some teams have music therapists or chaplains on staff too. You want a team that listens to your concerns. Do not be afraid to ask for clarity. You are the advocate for your loved one. Take your time with these interviews. Make sure you feel heard. The right team will be patient with your questions.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories for future generations.
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Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.