HospiceScout

ENCORE HOSPICE, INC.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
271 WEST ALAMEDA AVE
BURBANK, CA 91502
Ownership Type
For-Profit
Medicare Certified Since
May 3, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ENCORE HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)8
Physicians2
Volunteers2

33

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ENCORE HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ENCORE HOSPICE, INC. compares to hospices nationwide.

15.2 minutes

of nurse care per routine home care day, on average

That is the 77th percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.2 min

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life28.6%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits46.9%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.7%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months51.9%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice14.8%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$45,836 · 99th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia59%
  • Heart and circulatory disease26%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Hospice Support in Burbank

ENCORE HOSPICE, INC. serves patients and their families in Burbank, California. They offer supportive end-of-life care within Los Angeles County. Their team focuses on comfort and dignity for those with life-limiting illnesses. Families in the area can rely on their professional approach to hospice needs. The agency is dedicated to providing care that meets the physical and emotional needs of their patients. They work to ensure that every patient feels valued and supported during their journey. By choosing a local provider, families can receive care that is close to home. This helps keep loved ones in familiar surroundings while they receive expert support from hospice staff members. The team at ENCORE HOSPICE, INC. understands the challenges families face and strives to be a source of calm and reliable assistance during difficult times.

About ENCORE HOSPICE, INC.

ENCORE HOSPICE, INC. is a for-profit hospice agency. They have been a Medicare-certified provider since May 3, 2013. This long history shows their commitment to meeting federal quality standards. Being Medicare-certified means they must follow strict rules to ensure patient safety and care quality. For-profit status means the agency operates as a business while maintaining its service obligations. Families should know that this provider has been serving the Burbank community for over a decade. Their longevity in the industry suggests a stable presence in the local healthcare market. When you choose a provider, you want a team that is experienced and well-established. ENCORE HOSPICE, INC. offers this stability to families seeking end-of-life support. They are located on West Alameda Ave, making them accessible to many residents in the Los Angeles County area. You can reach their office at (818) 455-8880 to discuss your specific needs.

Understanding Hospice Care in Burbank

Hospice care is a special type of care for people facing a terminal illness. It focuses on comfort rather than a cure. In Burbank, many families use hospice to help their loved ones live with less pain. Hospice teams include doctors, nurses, and social workers. They visit patients at home or in care facilities. These professionals work together to manage symptoms and provide emotional support. They also give families tools to handle the stress of caregiving. Hospice is not just about the final days of life. It is about making every day count and improving the quality of time left. You can start hospice care at any point when a doctor confirms a life-limiting illness. Many families find that starting early provides more time for meaningful moments. Local providers like those in Los Angeles County are ready to answer your questions and guide you through the process.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a very important decision for your family. You should feel comfortable with the staff and their approach to care. Here are a few questions to help you gather the information you need:

  • How quickly can your team respond if we have an emergency at night or on the weekend?
  • What specific staff members will visit our home and how often will they come?
  • How does your team help with pain management and other physical comfort needs?
  • Can you provide examples of how you support family members with grief and emotional stress?

Take your time to talk with several providers if you are unsure. Ask about their experience with your loved one's specific health needs. A good hospice provider will be happy to answer these questions with kindness and clarity. Your goal is to find a partner who will walk with you and your family during this sensitive time.

Preserve Your Family Stories

This time is perfect for capturing precious family memories and life stories. Save your history for future generations in a simple and meaningful way.

Learn More

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.