FULL HEARTS HOSPICE CARE, INC.
Provider Information
- Address
- 530 S GLENOAKS BLVD SUITE 207
BURBANK, CA 91502 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 12, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FULL HEARTS HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FULL HEARTS HOSPICE CARE, INC. compares to hospices nationwide.
10.6 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.6 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.2%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits33.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months61.5%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$42,606 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed92.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease65%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Full Hearts Hospice Care, Inc.
Full Hearts Hospice Care, Inc. operates as a freestanding hospice in Burbank, California. They have been certified by Medicare since August 2022. This provider focuses on end of life care for patients in Los Angeles County. They maintain CHAP accreditation to verify their standards. Families often look for this type of local support when a loved one needs comfort-focused care. Their team works out of an office on South Glenoaks Boulevard to coordinate these services. Choosing a certified provider helps ensure that the care meets specific government requirements. The agency functions as a for-profit entity. This means they operate under a business structure that is common in the current healthcare market. We aim to help you understand their background so you can make an informed choice for your family. Their small team structure is a distinct feature of this specific provider.
About Full Hearts Hospice Care, Inc.
Full Hearts Hospice Care, Inc. started its Medicare journey in 2022. As a for-profit agency, they serve the Burbank area with a small staff. Their team includes one registered nurse and one licensed practical nurse. They do not currently report any volunteers on their roster. Accreditation by CHAP is a key detail for this agency. This organization visits the provider to check their work against national safety standards. They review how the agency manages care plans and patient safety. That is a big step for a newer provider. Accreditation shows they opened their doors to outside experts for a deep review. Families should know that this process is voluntary but reflects a commitment to quality. You can look for this mark when you compare different local hospice options. It serves as a third party check on their daily operations and clinical processes.
Quality Ratings Note
What Is Hospice Care Like in BURBANK?
Hospice care in Burbank centers on keeping patients comfortable in their own homes. The team visits to manage pain and provide emotional support for the family. In this area, agencies often help with daily tasks and medical needs. Full Hearts Hospice Care, Inc. keeps a small team to handle these duties. They employ one registered nurse and one licensed practical nurse to oversee clinical care. This small size can mean you get to know your care team very well. They focus on the patient rather than just the medical charts. Other agencies in Los Angeles County might have larger staffs, but small teams can offer very personal attention. The goal remains the same for every hospice provider. They want to improve the quality of life during a difficult time. Ask them how their small team handles after-hours calls to make sure you have 24/7 support.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a heavy task for any family. You need answers that give you peace of mind. Start by asking how quickly a nurse can get to your home in an emergency. This ensures you are never left waiting when pain is high. You should also ask how they communicate with the primary doctor. Good teamwork is essential for the best care outcomes. Ask about their weekend and night coverage plans. Many agencies have an on-call rotation. Find out if the same nurse will visit your loved one often. Consistency helps build trust and comfort for the patient. Finally, ask what specific services they provide beyond basic nursing. Some agencies offer extra support like music therapy or spiritual counseling. These small details can make a difference in your daily experience with the hospice team.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. We provide simple tools to help you record and save these memories for future generations.
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