FULL HEARTS HOSPICE CARE, INC.
Provider Information
- Address
- 530 S GLENOAKS BLVD SUITE 207
BURBANK, CA 91502 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 12, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FULL HEARTS HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FULL HEARTS HOSPICE CARE, INC. compares to hospices nationwide.
10.6 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.6 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.2%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits33.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months61.5%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$42,606 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed92.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease65%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Burbank
Full Hearts Hospice Care, Inc. provides hospice services to families in Burbank, California. They focus on comfort, dignity, and support for patients facing a life-limiting illness. Their team works to manage pain and symptoms while offering emotional support to the whole family. They serve patients throughout Los Angeles County from their office on South Glenoaks Boulevard. Choosing hospice is a big decision for any family. This provider aims to bring peace and quality of life to those in their care. Families can reach them at (424) 600-8088 to learn more about how they support patients. They are dedicated to meeting the unique needs of the Burbank community. Their approach centers on the physical, social, and spiritual needs of every person they serve. They strive to make each day meaningful for their patients and their loved ones.
About Full Hearts Hospice Care, Inc.
Full Hearts Hospice Care, Inc. is a for-profit hospice provider. They have been Medicare certified since August 12, 2022. Medicare certification means they must meet specific federal health and safety standards. Families should know that being a for-profit provider is a common business structure in the hospice industry. This status does not change the requirement to provide high-quality, compassionate care to every patient. When you meet with this provider, you should ask how they use their resources to support patient comfort. It is helpful to ask about their staff training and their specific experience with your loved one's condition. You should feel comfortable asking about their response times and how they handle after-hours needs. Understanding their history and structure helps you make an informed choice for your family. Always look for a team that listens to your concerns and answers your questions with honesty and care.
Quality Ratings Update
Understanding Hospice Care in Burbank
Burbank offers many options for hospice care to support families in Los Angeles County. Hospice is a special kind of care for people who are near the end of life. The main goal is to keep the patient as comfortable as possible. Care is usually provided in the home, but it can also happen in nursing homes or assisted living centers. A team of doctors, nurses, aides, and social workers will visit you. They work together to create a plan that meets your specific needs. In a busy area like Burbank, you have the right to choose the provider that feels best for your family. You should look for a team that is easy to reach and quick to help. Getting support early allows your loved one to have a better quality of life. It also gives the family more time to focus on being together during this time.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a very important step. You should feel empowered to ask many questions during your search. Here are a few things to consider asking every provider you interview:
- How quickly can a nurse get to our home during an emergency?
- What specific training does your staff have for my loved one's illness?
- How will you help us manage pain and other difficult symptoms?
- What support do you offer to family members who are grieving?
- How do you handle changes in the patient's condition at night or on weekends?
Take notes on their answers. You want a team that is clear and honest with you. Do not feel rushed to make a decision. Trust your gut feeling about who will be the most supportive during this journey. You deserve a team that treats your family with kindness and respect.
Preserve Your Family Story
This time is about more than just medical care. It is also about the stories and memories that make your family unique. We can help you record these special moments to keep them safe for future generations to cherish.
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