HospiceScout

SUTTER CARE AT HOME

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1025 ATLANTIC AVE, SUITE 100A
ALAMEDA, CA 94501
Ownership Type
For-Profit
Medicare Certified Since
June 1, 1989

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SUTTER CARE AT HOME
RoleStaff Count
Registered Nurses (RN)54
Licensed Practical Nurses (LPN)1
Volunteers4

100

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SUTTER CARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SUTTER CARE AT HOME compares to hospices nationwide.

13.6 minutes

of nurse care per routine home care day, on average

That is the 64th percentile among hospices nationally. The national median is about 12 minutes.

252

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.6 min

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life88.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.9%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.6%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,820 · 70th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life52.5%
  • All care steps completed99.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia16%
  • Heart and circulatory disease13%
  • Lung and respiratory disease8%
  • Stroke32%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Sutter Care at Home

Sutter Care at Home serves families in Alameda, California. They offer hospice support for those with life-limiting illnesses. The provider is a freestanding hospice that has been certified by Medicare since June 1989. They hold accreditation from the Accreditation Commission for Health Care. This group checks that the agency meets high national standards. It is a way to show they follow strict rules for care. Having this badge means they focus on safety and quality practices every single day.

About SUTTER CARE AT HOME

This agency operates as a for-profit hospice provider. They have served the Alameda community for over three decades. Being part of the Sutter system means they have resources to support many patients. They have a team of 100 employees, including 54 registered nurses and one licensed practical nurse. They also work with four volunteers who offer extra support to families. The Accreditation Commission for Health Care reviews their processes to ensure they stay on track. They look at how the agency handles medical care and patient records. This keeps standards high across the board. Choosing a provider that meets these outside reviews is a smart move for your family. It shows they care about their work and the people they serve.

Quality Performance

Sutter Care at Home holds a high mark for their quality of care. Their patient satisfaction scores are average, which reflects how families feel about their support. They maintain a strong overall rating based on federal checks.

What Is Hospice Care Like in ALAMEDA?

Hospice care in Alameda focuses on comfort rather than a cure. It brings medical help and emotional support directly to your home. The goal is to manage pain and improve quality of life. This agency uses a team approach to reach those goals. With 54 registered nurses on staff, they have many skilled hands ready to assist your loved one. They also have volunteers and a licensed nurse to help with daily needs. This team works together to create a plan that fits your specific situation. They visit regularly to check on symptoms and adjust care as things change. It helps families feel more at ease during a difficult time. You do not have to handle everything on your own when you have this kind of support nearby.

What to Ask When Choosing a Hospice Provider

Picking the right hospice is a big decision for any family. You should feel comfortable with the team you choose. Ask how the nurses handle pain control during the night. Find out how often a doctor visits the patient at home. Check if they have enough staff to respond quickly when an emergency happens. You might also ask how they support the family after a loss. These answers tell you a lot about how they work. Be clear about your needs and expectations from the very first meeting. A good hospice will listen to your concerns with patience and care. Do not be afraid to ask for details until you feel satisfied with the plan they offer.

Preserve Your Family History

Capture the stories and memories that define your loved one before they fade away.

Start Recording

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.