HospiceScout

SUTTER CARE AT HOME

Provider Information

Address
1025 ATLANTIC AVE, SUITE 100A
ALAMEDA, CA 94501
Ownership Type
For-Profit
Medicare Certified Since
June 1, 1989

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support at Home

Sutter Care at Home serves families in Alameda, California, from their office on Atlantic Avenue. They provide end-of-life care designed to bring comfort and peace to patients in their own homes. Choosing a team to help during this time is a big decision for any family. This provider offers a range of services to manage pain and support the emotional needs of those facing a serious illness. They have been helping patients since 1989. That is over three decades of experience in the community. Having a local team means they know the area well and can reach your home quickly. The goal is always to keep the patient as comfortable as possible. They focus on quality of life above all else. When you choose a hospice team, you want people who listen and care. This team aims to provide that level of support to every person they serve.

About SUTTER CARE AT HOME

Sutter Care at Home operates as a for-profit hospice provider. They have been Medicare-certified since June 1, 1989. This long history shows they have met federal standards for a very long time. Being certified means they follow strict rules set by Medicare to ensure safety and quality. Families should know that for-profit status does not change the core mission of hospice care. Every hospice provider must meet the same basic requirements to get paid by Medicare. The thing is, you should always interview the team before you decide. Ask them how they handle emergencies after hours or on weekends. You want to feel a connection with the nurses and aides who will visit your home. Their office in Alameda is ready to answer your questions about how their specific program works. It is helpful to understand their process before you start services. This helps you feel more in control of the care plan.

Quality Performance

Sutter Care at Home holds a perfect 5/5 overall rating and 5/5 rating for quality of care based on the CMS Hospice Care Index. While their patient satisfaction score is 3/5 stars, their high marks for medical quality show they are strong at managing symptoms and clinical care.

Understanding Hospice Care in ALAMEDA

Hospice is about more than just medicine. It is about making sure your loved one feels safe and respected. In Alameda, many families choose hospice to avoid frequent trips to the hospital. Instead, a team of nurses, social workers, and volunteers comes to your house. They help with pain, but they also help with the hard conversations that happen at the end of life. The thing is, hospice is not just for the final days. You can start care much sooner to get the most help. Many families wait too long to ask for support. That is a mistake. Early care gives you more time to focus on being a family member rather than a caregiver. The team in Alameda can help you navigate these changes day by day. You do not have to walk this path alone. There is a whole team ready to stand by your side through this journey.

What to Ask When Choosing a Hospice Provider

You have the right to pick the hospice team that feels right for you. Do not feel rushed to make a choice. Start by asking these simple questions to get a better feel for the provider. First, ask how quickly they can send someone to your home if an urgent need comes up. Second, ask how they manage pain and other symptoms at night or on the weekend. You need to know that someone is always available to help. Third, ask how they involve the family in the daily care plan. And finally, ask what kind of support they provide for grief after the loss. These answers will tell you a lot about how they treat their patients. Trust your gut feeling when you talk to them. If you feel heard and respected, that is a very good sign. Take your time to find the right fit for your loved one.

Keep Your Family Stories Alive

Your family history is a precious gift. Preserving these stories can bring comfort to your loved ones for many years to come. Start recording your memories today.

Preserve Stories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.