SUTTER CARE AT HOME
Provider Information
- Address
- 1025 ATLANTIC AVE, SUITE 100A
ALAMEDA, CA 94501 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 1, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 54 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 4 |
100
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SUTTER CARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SUTTER CARE AT HOME compares to hospices nationwide.
13.6 minutes
of nurse care per routine home care day, on average
That is the 64th percentile among hospices nationally. The national median is about 12 minutes.
252
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.6 min
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.6%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,820 · 70th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life52.5%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia16%
- Heart and circulatory disease13%
- Lung and respiratory disease8%
- Stroke32%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home
Sutter Care at Home serves families in Alameda, California, from their office on Atlantic Avenue. They provide end-of-life care designed to bring comfort and peace to patients in their own homes. Choosing a team to help during this time is a big decision for any family. This provider offers a range of services to manage pain and support the emotional needs of those facing a serious illness. They have been helping patients since 1989. That is over three decades of experience in the community. Having a local team means they know the area well and can reach your home quickly. The goal is always to keep the patient as comfortable as possible. They focus on quality of life above all else. When you choose a hospice team, you want people who listen and care. This team aims to provide that level of support to every person they serve.
About SUTTER CARE AT HOME
Sutter Care at Home operates as a for-profit hospice provider. They have been Medicare-certified since June 1, 1989. This long history shows they have met federal standards for a very long time. Being certified means they follow strict rules set by Medicare to ensure safety and quality. Families should know that for-profit status does not change the core mission of hospice care. Every hospice provider must meet the same basic requirements to get paid by Medicare. The thing is, you should always interview the team before you decide. Ask them how they handle emergencies after hours or on weekends. You want to feel a connection with the nurses and aides who will visit your home. Their office in Alameda is ready to answer your questions about how their specific program works. It is helpful to understand their process before you start services. This helps you feel more in control of the care plan.
Quality Performance
Understanding Hospice Care in ALAMEDA
Hospice is about more than just medicine. It is about making sure your loved one feels safe and respected. In Alameda, many families choose hospice to avoid frequent trips to the hospital. Instead, a team of nurses, social workers, and volunteers comes to your house. They help with pain, but they also help with the hard conversations that happen at the end of life. The thing is, hospice is not just for the final days. You can start care much sooner to get the most help. Many families wait too long to ask for support. That is a mistake. Early care gives you more time to focus on being a family member rather than a caregiver. The team in Alameda can help you navigate these changes day by day. You do not have to walk this path alone. There is a whole team ready to stand by your side through this journey.
What to Ask When Choosing a Hospice Provider
You have the right to pick the hospice team that feels right for you. Do not feel rushed to make a choice. Start by asking these simple questions to get a better feel for the provider. First, ask how quickly they can send someone to your home if an urgent need comes up. Second, ask how they manage pain and other symptoms at night or on the weekend. You need to know that someone is always available to help. Third, ask how they involve the family in the daily care plan. And finally, ask what kind of support they provide for grief after the loss. These answers will tell you a lot about how they treat their patients. Trust your gut feeling when you talk to them. If you feel heard and respected, that is a very good sign. Take your time to find the right fit for your loved one.
Keep Your Family Stories Alive
Your family history is a precious gift. Preserving these stories can bring comfort to your loved ones for many years to come. Start recording your memories today.
Preserve StoriesOther Hospice Providers Nearby
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ADVENTIST HEALTH HOME CARE
PERSONAL CARE HOSPICE SERVICES, INC.
ADVENTIST HEALTH HOME CARE SERVICES
MERCY HOSPICE MT SHASTA
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