HospiceScout

ARIZONA AMERICAN HOSPICE, LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
3101 N CENTRAL AVE, SUITE 770
PHOENIX, AZ 85012
Ownership Type
For-Profit
Medicare Certified Since
August 30, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ARIZONA AMERICAN HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ARIZONA AMERICAN HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ARIZONA AMERICAN HOSPICE, LLC compares to hospices nationwide.

8.5 minutes

of nurse care per routine home care day, on average

That is the 12th percentile among hospices nationally. The national median is about 12 minutes.

51

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.5 min

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.5%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits79.9%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.4%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.2%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care14.2%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.7%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,625 · 81st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 48% of patients or more. Most hospices score above 90 percent.
  • Pain screening92.2%
  • Pain assessment93.2%
  • Breathing difficulty screening98%
  • Breathing difficulty treatment96.7%
  • Treatment preferences discussed98%
  • Beliefs and values discussed93.1%
  • Visits in the last days of life48%
  • All care steps completed83.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer8%
  • Dementia51%
  • Heart and circulatory disease20%
  • Lung and respiratory disease7%
  • Stroke7%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Arizona American Hospice

Arizona American Hospice, LLC serves families in Phoenix, Arizona. This provider offers end-of-life care from their office on North Central Avenue. They have been certified by Medicare since August 2021. The team works to provide support to patients in Maricopa County. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This means they meet high standards for safety and care quality. Choosing a hospice is a big decision for your family. Having this accreditation helps you see that they follow strict rules for how they treat patients. Their team consists of two registered nurses who coordinate care for those they serve. It is a small team focused on direct patient support. This setup allows for a more personal touch during a difficult time. You should check if their specific service area matches your current home address.

About ARIZONA AMERICAN HOSPICE, LLC

This is a for-profit hospice provider based in the heart of Phoenix. Being a for-profit group means they operate as a business while following Medicare guidelines. They have held their certification for several years now. That is a solid track record. The CHAP accreditation they hold is a big deal for quality control. This group sends independent experts to inspect the agency. They check if the hospice meets high standards for clinical care and patient safety. Not every hospice chooses to go through this extra review process. It shows they want to prove their quality to the public. You should know that this provider operates as a freestanding hospice. This means they are not part of a hospital system. They focus solely on hospice care. This specialization can be helpful for families who want a team that does one thing very well. Their small size means you might get to know the staff quickly.

Quality Performance

This provider holds high marks for quality of care. They maintain strong ratings across CMS quality measures. Their CHAP accreditation further supports their commitment to high standards.

What Is Hospice Care Like in PHOENIX?

Hospice care in Phoenix focuses on comfort during a serious illness. The goal is to manage pain and improve quality of life. Arizona American Hospice, LLC provides care through a team that includes two registered nurses. These nurses visit patients to manage symptoms and provide support. They do not currently list volunteers on their staff. Some agencies use volunteers for extra companionship, but this agency focuses on clinical nursing care. The care happens wherever you call home. This might be a private house or an assisted living facility. The staff works with your primary doctor to create a plan. They provide the medicine and equipment needed for comfort. It is important to ask how they handle after-hours calls. You need to know who answers the phone at night. Knowing they have a plan for weekends and holidays provides peace of mind. Most local providers offer a nurse on call at all times.

What to Ask When Choosing a Hospice Provider

You should meet with potential providers before you decide. Start by asking how they handle pain management. Ask how quickly a nurse can get to your home in an emergency. It is also good to ask how they support family members during the grieving process. You want to know if they provide counselors or social workers to help. Ask about their experience with your specific diagnosis. Some agencies have more experience with certain conditions than others. Ask them to explain their typical process for a new patient intake. Find out how often the nurse will visit your home. You should also ask if they have staff who speak your preferred language. Clarity is very helpful. Do not feel rushed during these conversations. You are the one in charge of this decision. Take the time to find a team that feels like the right fit for your loved one.

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