SUPPORTIVE HANDS HOSPICE INC
Provider Information
- Address
- 2930 E CAMELBACK RD STE 120
PHOENIX, AZ 85016 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 1, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SUPPORTIVE HANDS HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SUPPORTIVE HANDS HOSPICE INC compares to hospices nationwide.
7.5 minutes
of nurse care per routine home care day, on average
That is the 7th percentile among hospices nationally. The national median is about 12 minutes.
47
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.5 min
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends2.2%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.8%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits92.7%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.9%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.5%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$33,129 · 94th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 50% of patients or more. Most hospices score above 90 percent.
- Pain screening89.6%
- Pain assessment100%
- Breathing difficulty screening95.5%
- Breathing difficulty treatment98%
- Treatment preferences discussed95.5%
- Beliefs and values discussed89.6%
- Visits in the last days of life50%
- All care steps completed80.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia21%
- Heart and circulatory disease54%
- Lung and respiratory disease12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Hands Hospice Inc in Phoenix
Supportive Hands Hospice Inc provides end-of-life care for patients in Phoenix, Arizona. They are based at 2930 E Camelback Rd, Suite 120. This team focuses on comfort and dignity for those with serious illness. They work closely with families to manage symptoms and provide emotional support during a difficult time. Getting the right care at home matters. That is why they serve the Maricopa County area with a commitment to patient well-being. Their goal is to help you focus on your loved one rather than the logistics of care. It is a big step to choose hospice, but having a local team you can trust makes a real difference in your daily life. They are ready to help you and your family navigate this journey with care.
About Supportive Hands Hospice Inc
Supportive Hands Hospice Inc operates as a for-profit hospice provider. They earned their Medicare certification on July 1, 2022. This date is important because it shows they meet the federal safety and quality standards set by Medicare. Being Medicare-certified means they follow strict rules to ensure patients get quality care. For-profit status just means they are a private business, not a non-profit organization. Families should know that both types of agencies must follow the same Medicare rules. You should feel free to ask them about their specific team members and how they handle after-hours calls. What matters most is how they treat your loved one. You can reach their office directly at (602) 806-7205 if you have questions about their current capacity or service area. It is always smart to call and see if their team feels like a good fit for your family.
Understanding Hospice Care in Phoenix
Phoenix has many options for hospice, but not every provider is the same. In a large place like Maricopa County, finding the right match for your specific needs is vital. Most hospice agencies provide a team of nurses, social workers, and chaplains. They visit your home to help keep your loved one comfortable and pain-free. The thing is, hospice is not just about the patient. It is also about helping the family cope with stress and grief. Many people wait too long to call for help. But hospice can start as soon as a doctor says life expectancy is six months or less. You do not have to wait for a crisis to occur. Having support early on gives you more time to focus on quality moments. It really changes the experience for everyone involved when you have the right help nearby.
What to Ask When Choosing a Hospice Provider
You have the right to choose the hospice agency that feels best for your family. Start by asking these questions to get a clear picture of their care. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they handle pain management and if they have a doctor who specializes in it. Third, ask how many visits you can expect from a nurse or a social worker each week. Finally, ask if they have volunteers who can sit with your loved one to give you a break. These simple questions help you see if their values match what your family needs. Do not be afraid to speak up and ask for details. Your peace of mind is the most important part of this process.
Preserve Your Family Stories
This time is precious. We help you record and save the stories and memories of your loved ones so they can be shared for generations to come.
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