FAMILY FIRST HOSPICE, INC
Provider Information
- Address
- 11225 N 28TH DRIVE STE B111
PHOENIX, AZ 85029 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 30, 2022
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY FIRST HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY FIRST HOSPICE, INC compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
13
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.3%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits41.7%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,680 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease61%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Phoenix
Family First Hospice, Inc provides end-of-life care for residents in Phoenix, Arizona. They operate out of their office on North 28th Drive in Maricopa County. This team focuses on comfort, dignity, and quality of life for your loved ones. The thing is, choosing hospice is a deeply personal step. It is about shifting the focus from curing an illness to managing pain and finding peace. They serve the local community by bringing care directly to the patient's home. That matters when you want to keep family close. Their staff works to support both the patient and the people who love them most. It is never easy to ask for help during a health crisis. But having a team by your side can make those difficult days feel a little lighter. They are here to walk this path with you.
About FAMILY FIRST HOSPICE, INC
This provider is a for-profit organization that earned its Medicare certification on March 30, 2022. Being Medicare-certified means they meet specific federal rules for safety and care standards. Many families choose this type of provider because they offer a consistent team approach. The agency is based right here in Phoenix. That local presence is a big deal when you need someone to reach you quickly. What most people do not realize is that all Medicare hospice providers must follow the same basic rules. This ensures your loved one gets help with pain control and emotional support. You should always feel free to ask about their specific staff training. Every agency has a unique culture. It is important to find one that fits your family's personal values and your specific needs at this time.
Quality Ratings Update
Understanding Hospice Care in PHOENIX
Phoenix has many hospice options for families facing a life-limiting illness. The desert heat makes local, reliable care even more vital. You want a team that can reach you without delay. Most agencies in Maricopa County provide nurses, social workers, and chaplains to visit your home. And they should be available 24/7. That is the standard for good care. If you have a crisis at 2 AM, someone must answer the phone. The goal is to keep your loved one comfortable in their own bed. It is about preventing unnecessary trips to the hospital. You deserve a team that listens to your concerns. Take your time to compare how different agencies handle weekend and holiday support. Finding the right fit is a journey. You are doing the right thing by looking into these options now.
What to Ask When Choosing a Hospice Provider
Choosing a provider feels like a lot of pressure. It helps to have a list of questions ready before you call. Start with these four points. First, ask how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Second, ask how they handle pain management and symptoms during the night. Third, inquire about the support they offer to family caregivers. You need to know you are not alone in this. Lastly, ask how often a nurse will visit your home. Every family has different needs for care. A good provider will be happy to explain their process clearly. Do not rush this conversation. If the answers feel vague, ask them to be more specific. You have every right to understand exactly how they will care for your family.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be kept safe for future generations. Capture those memories today to create a lasting legacy for your family.
Start Preserving MemoriesOther Hospice Providers Nearby
PRO CARE HOSPICE INC
FAMILY CARE HOSPICE INC
EXPERT HOSPICE CARE INC
ARIZONA PROFESSIONAL HOSPICE CARE
PRIMAVERA HOSPICE LLC
UNIVERSAL HOSPICE CARE SERVICES
Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.