ST CROIX HOSPICE WAUKESHA
Provider Information
- Address
- N16 W23217 STONE RIDGE DR SUITE 270
WAUKESHA, WI 53188 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 5, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 31 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
75
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE WAUKESHA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE WAUKESHA compares to hospices nationwide.
15.8 minutes
of nurse care per routine home care day, on average
That is the 81st percentile among hospices nationally. The national median is about 12 minutes.
364
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.8 min
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.5%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.1%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,870 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.7%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life79.2%
- All care steps completed99.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer6%
- Dementia17%
- Heart and circulatory disease34%
- Lung and respiratory disease3%
- Stroke29%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
St. Croix Hospice Waukesha
St. Croix Hospice operates in Waukesha, Wisconsin, to provide specialized end-of-life support. They have been certified by Medicare since 2013 to serve the local community. The agency holds accreditation from the Accreditation Commission for Health Care. This status shows they meet specific national standards for safety and care delivery. Families in Waukesha can look to this provider for professional hospice services. Their team is ready to help when you need them most.
About St. Croix Hospice Waukesha
This is a for-profit hospice provider serving the Waukesha area. Their long history of Medicare certification shows they have provided care for over a decade. The agency is accredited by the Accreditation Commission for Health Care, also known as ACHC. This group checks hospice agencies to ensure they follow strict rules for patient safety. They review clinical records and staff training programs regularly. When an agency earns this seal, it means they have passed a deep look into their daily operations. Families should know that this accreditation is a sign of a commitment to quality. The agency maintains a staff of 31 registered nurses to handle clinical needs. They also employ one licensed practical nurse. Having a large nursing team allows for a focus on symptom management and comfort. It is a clear way to see how they manage their care duties every day.
Quality Overview
What Is Hospice Care Like in Waukesha?
Hospice care in Waukesha focuses on comfort and dignity for patients facing a life-limiting illness. The goal is to manage pain and improve the quality of each day. This provider uses a team of 31 registered nurses and one licensed practical nurse to oversee care. These professionals visit patients in their homes or at residential facilities. They work together to create a plan that fits the unique needs of your loved one. The care team talks with the family to make sure everyone stays informed. You can expect regular visits to monitor symptoms and adjust medications as needed. This approach helps keep the patient comfortable in a familiar setting. The agency does not currently list volunteers on their staff report. This means the clinical team handles the primary support duties directly. It is a professional approach to end-of-life care in the Waukesha region.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a big decision for your family. You should ask questions that help you understand how they work. Start by asking how quickly a nurse can get to your home if a crisis occurs. This is a common worry for many people. You should also ask how they manage pain during the night or on weekends. It is good to know who you will call after business hours. Ask about the specific team members who will visit your house. Will you see the same nurse every week? This helps build comfort over time. Finally, ask about their experience with the specific illness your family member has. Getting clear answers helps you feel better about the path ahead.
Preserve Your Family Stories
The time you spend with loved ones is precious. We offer tools to help you capture and save the memories that matter most.
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