HEARTLAND HOSPICE CENTRAL WISCONSIN
Provider Information
- Address
- 3233A BUSINESS PARK DR STE 203
STEVENS POINT, WI 54482 - Medicare Certified Since
- March 9, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE CENTRAL WISCONSIN compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
216
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.6%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,411 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.5%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment96.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life73.2%
- All care steps completed97.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia12%
- Heart and circulatory disease36%
- Lung and respiratory disease7%
- Stroke24%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Stevens Point
Heartland Hospice Central Wisconsin offers end-of-life care for families in Stevens Point and the surrounding Portage County area. Their team focuses on comfort, dignity, and quality of life for patients facing a terminal illness. They provide medical support, emotional care, and spiritual guidance right where you live. Whether at home or in a facility, the goal remains the same. They want to help patients stay comfortable while supporting their loved ones through every step of the journey. It is a deeply personal service that centers on your family's unique needs and wishes during a difficult time.
About Heartland Hospice Central Wisconsin
This provider has been Medicare certified since March 9, 2023. Certification shows they meet strict federal standards for care. Being a Medicare-certified provider means they follow specific rules to ensure patient safety and care quality. Families should know that hospice is not about giving up. It is about choosing to focus on comfort rather than a cure. Heartland Hospice works to manage pain and symptoms effectively. They also help families handle the emotional weight that comes with end-of-life care. The team in Stevens Point is ready to walk this path with you. They understand the local community and the resources available in Wisconsin. Choosing a hospice is a big decision, so take your time to learn about their specific approach to care and daily support.
Quality Performance Snapshot
Understanding Hospice Care in Stevens Point
Hospice care in Wisconsin is designed to be accessible and compassionate. The thing is, many families do not realize how much help is actually available. You do not need to be in a hospital to get these services. Most people receive care in their own homes or at a local nursing facility. This keeps patients in a familiar, comforting space. And that makes a world of difference. The team visits you to provide medicine, equipment, and emotional support. They are on call 24 hours a day, so you are never truly alone. If a crisis happens at midnight, you have someone to call. That peace of mind is one of the biggest benefits of choosing hospice care. It allows you to spend your energy on being a family member rather than a caregiver.
What to Ask When Choosing a Hospice Provider
Choosing the right team is personal. Here are a few questions to guide your search. First, ask how quickly a nurse can get to your home if an emergency happens. You need to know that help is nearby. Second, ask how they handle pain management and comfort. Every patient has different needs, and you want a team that listens. Third, ask what kind of support they offer to family members after a loss. Grief support is a vital part of hospice care. Finally, ask about the specific staff who will visit your home. Will you see the same nurse often? Consistency builds trust, and that matters when you are going through a hard time. Do not be afraid to ask these questions clearly. You deserve to feel confident in your choice.
Preserve Your Family’s Story
This time of life is filled with memories that deserve to be kept for future generations. We can help you gather those stories and wisdom in a simple, meaningful way.
Start Preserving MemoriesOther Hospice Providers Nearby
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HEARTLAND HOSPICE MADISON
HOSPICE TOUCH
UNITY HOSPICE
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.