AURORA AT HOME
Provider Information
- Address
- 931 DISCOVERY RD
GREEN BAY, WI 54311 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 24, 2000
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Physicians | 4 |
| Volunteers | 34 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what AURORA AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how AURORA AT HOME compares to hospices nationwide.
18.5 minutes
of nurse care per routine home care day, on average
That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.
57
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.5 min
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.5%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.7%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care22.6%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.4%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.7%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)98th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,402 · 4th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment98.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life80.1%
- All care steps completed98.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia5%
- Heart and circulatory disease21%
- Lung and respiratory disease15%
- Stroke10%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Aurora at Home in Green Bay
Aurora at Home provides hospice services to families living in Green Bay, Wisconsin. They operate as a non-profit organization serving the Brown County area. The agency has held Medicare certification since October 2000. This provider maintains accreditation from the Joint Commission, which verifies they meet high national standards for safety and care.
Families choose this team for their end-of-life support needs. The agency offers care through a group of 31 employees who work to assist patients. They also maintain a team of 34 volunteers to help support their mission. Getting care from an accredited agency helps ensure your loved one receives consistent attention during a difficult time.
About Aurora at Home
This provider functions as a non-profit home health agency. Being non-profit means they focus their resources back into the care they provide for the community. They have been certified by Medicare for over two decades. This longevity shows they have a long history of meeting federal rules for hospice service delivery.
The Joint Commission accreditation is a badge of quality. This group reviews agencies to ensure they follow strict rules for clinical performance and safety. It is a big deal because it shows the agency values outside oversight. You should know that this agency is staffed with 11 registered nurses and 4 physicians. That is a solid clinical foundation for a team of this size. They focus on meeting the specific needs of each patient they serve in their home.
Quality Overview
What Is Hospice Care Like in Green Bay?
Hospice care in Wisconsin focuses on comfort and quality of life. In Green Bay, agencies like Aurora at Home bring these services directly to your residence. Care teams coordinate with your regular doctor to manage pain and symptoms. They provide a team approach that includes doctors, nurses, and trained volunteers to support the whole family. It is a common misconception that hospice is only for the final days. Most families benefit most when they start care early.
The local hospice team creates a plan that changes as your needs change. They offer emotional and spiritual support alongside medical help. This helps everyone focus on time spent together rather than medical tasks. Having a professional team nearby makes a difference in your daily routine. They handle the complex parts of care so you can focus on your loved one.
What to Ask When Choosing a Hospice Provider
Choosing a provider requires clear information. You should ask about how the team handles urgent needs during the night or on weekends. It is good to know who you will call when a problem arises. Ask how often a nurse will visit your home to check on the patient. This helps you know what to expect each week.
You should also ask about their volunteer program. Volunteers can offer companionship or help with errands. Ask how the agency supports family members who are grieving after a loss. Finally, ask if they have experience with the specific medical condition your loved one has. Getting clear answers helps you feel more confident in your decision. Take your time to talk with the agency staff before you make a final choice.
Preserve Family Stories
Your loved one has a lifetime of stories worth saving for future generations to cherish.
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