HospiceScout

HORIZON HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
608 E HOLLAND AVE
SPOKANE, WA 99218
Ownership Type
For-Profit
Medicare Certified Since
June 19, 1998

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HORIZON HOSPICE
RoleStaff Count
Registered Nurses (RN)44
Licensed Practical Nurses (LPN)1
Physicians3

77

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HORIZON HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HORIZON HOSPICE compares to hospices nationwide.

16.8 minutes

of nurse care per routine home care day, on average

That is the 86th percentile among hospices nationally. The national median is about 12 minutes.

160

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.8 min

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life99.6%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits43.8%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.1%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.5%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.4%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,626 · 54th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 93.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.8%
  • Pain assessment100%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life93.1%
  • All care steps completed99.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia36%
  • Heart and circulatory disease16%
  • Lung and respiratory disease7%
  • Stroke9%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support at Horizon Hospice

Horizon Hospice provides care for people with serious illnesses in Spokane, Washington. They focus on comfort, dignity, and quality of life for patients and their loved ones. Their team serves the Spokane community from their office on East Holland Avenue. Choosing hospice is a big step for any family. It is all about making sure your loved one feels peaceful and supported during a difficult time. Horizon Hospice helps families manage symptoms so they can focus on spending time together. They offer a range of services designed to meet physical, emotional, and spiritual needs. When you choose a provider, you want someone who truly listens. That is what hospice care is really meant to be. It is about honoring the person while supporting the people who love them most.

About Horizon Hospice

Horizon Hospice has been Medicare certified since June 19, 1998. This long history shows they have been a part of the Spokane healthcare scene for over 25 years. They operate as a for-profit organization. Some families wonder if that matters, but the most important thing is the care they provide to your specific loved one. You should look at their track record and how they treat their patients. They have built a foundation of experience that spans several decades. That is a long time to learn how to help families through hard days. They work in Spokane County to provide care where patients feel most comfortable. The thing is, hospice is not just about the end of life. It is about living as well as possible every single day. Their team understands the local community and the needs of those living in Washington.

High Quality Care

Horizon Hospice holds an impressive 5/5 overall rating from Medicare. They also earned a perfect 5/5 for their quality of care. Patients gave them a 4/5 score for satisfaction. This shows they are doing a great job at meeting high standards for medical care.

Understanding Hospice Care in Spokane

Spokane has many resources for families facing a terminal illness. Hospice is a special kind of care that comes to you. It can happen in your own home, a nursing facility, or a dedicated hospice house. The goal is always to keep the patient pain-free and comfortable. Most people do not realize that hospice includes support for the whole family, not just the patient. This includes grief counseling and help with daily chores. Medicare covers these services for eligible patients. You do not have to walk this path alone. There are professionals ready to step in and handle the medical details. And that gives you the space to just be a daughter, son, or spouse again. It is a vital service in our city. When you have the right team, it changes everything about the experience.

What to Ask When Choosing a Hospice Provider

Finding the right fit feels like a lot of work when you are already tired. But asking a few key questions can make the choice much easier. Start by asking how quickly they can respond to an emergency at night or on the weekend. You need to know that help is just a phone call away. Ask how they handle pain management and if they have a doctor on call. It is also good to ask how they support family caregivers who are doing the heavy lifting at home. Ask them about their specific experience with your loved one's condition. Do they have volunteers who can sit with the patient? These answers will help you feel more confident in your decision. Trust your gut. If a provider feels right, that is usually a sign they are the one for you.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories, wisdom, and memories that deserve to be saved. We can help you record these special moments so they last for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.