HEART AND SOUL HOSPICE
Provider Information
- Address
- 15 S GRADY WAY STE 101
RENTON, WA 98057 - Medicare Certified Since
- October 17, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART AND SOUL HOSPICE compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.7%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.3%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.2%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,933 · 18th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 95.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.3%
- Pain assessment98.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment97.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids100%
- All care steps completed95.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia52%
- Heart and circulatory disease17%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care at Heart and Soul Hospice
Heart and Soul Hospice provides compassionate end-of-life care for residents in Renton, Washington. Based at 15 S Grady Way, the team supports patients and their loved ones across King County. They focus on keeping patients comfortable and improving their quality of life. The thing is, this time is often overwhelming for families. Having a local team nearby can make a real difference in daily comfort. Their office is easy to reach at (206) 659-9998 if you have questions about their specific services. They work hard to meet the needs of every person they serve. It is about dignity and peace during a difficult transition. The team knows that every family has a unique story. They aim to honor that story with kindness and professional care. You are not alone in this journey.
About Heart and Soul Hospice
Heart and Soul Hospice became Medicare certified on October 17, 2023. This certification means they meet federal standards for health and safety. Being a Medicare provider is a big deal. It shows they follow strict rules to protect patient rights and care quality. Families should know that Medicare covers almost all hospice costs for those who qualify. This includes medicine, medical equipment, and nursing visits. You might wonder what to look for in a provider. Always check their official ratings from the government. These scores show how well the team handles pain and visits with patients. Heart and Soul Hospice has been serving the community for a short time, but they have already established a solid foundation. They are committed to providing care that meets national benchmarks. Choosing a partner for this journey is a major decision. Take your time to talk with them about your specific needs.
Quality Performance
Understanding Hospice Care in Renton
Renton is part of a large network of healthcare services in King County. Many families find that local providers are better at responding quickly to urgent needs. That is the main benefit of choosing someone close to home. The thing is, hospice is not just for the final days. It is for anyone with a terminal illness who wants to focus on comfort instead of a cure. Many people wait too long to call for help. They think hospice means giving up, but it really means getting more support. You get a team of nurses, social workers, and aides. They come to your home or a care facility to help with daily tasks. And yes, they help with emotional support for the whole family, too. It is a team effort to make life better. You deserve to have experts by your side during this time.
What to Ask When Choosing a Hospice Provider
Finding the right fit is important. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can arrive if there is an emergency at night. That is a vital detail. Ask how they handle pain management and if they have doctors available to consult. It is also wise to ask about their experience with your specific diagnosis. You might want to know how often a volunteer or aide visits for non-medical needs. Do not be afraid to ask about their staff turnover, too. A stable team is usually a happy team. Ask them to explain their plan for after-hours calls. You need to know that someone will answer the phone when you are scared. Keep these questions written down. It makes the conversation much easier to handle when you are tired.
Keep Your Family Stories Alive
This time is hard, but it is also a chance to celebrate a lifetime of memories. We can help you capture those important stories and life lessons to share with future generations.
Preserve Your HistoryOther Hospice Providers Nearby
ACCENTCARE HOSPICE & PALLIATIVE CARE OF KING COUNT
GENTIVA
ASSURED HOSPICE
PEACEHEALTH SOUTHWEST HOSPICE
WALLA WALLA COMMUNITY HOSPICE
TRI-CITIES CHAPLAINCY HOSPICE
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.