GENTIVA
Provider Information
LIBERTY LAKE, WA 99019
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Hospice Care at Gentiva
Gentiva serves patients and families in Liberty Lake, Washington. Located at 1326 N Whitman Ln, they provide support for those nearing the end of life. Their team focuses on comfort and dignity during a difficult season. Hospice is about more than just medicine. It is about helping your loved one live each day as fully as possible. The staff works in Spokane County to ensure families get the help they need right where they live. Whether at home or in a care facility, their goal is to manage pain and provide emotional support for everyone involved.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They have been Medicare certified since August 1, 1997. This long history shows they have been part of the local healthcare landscape for many years. That is a long time to serve a community. When choosing a provider, it helps to know how long they have been active. Being Medicare certified means they meet federal standards for care. You can reach their local office at (509) 789-4377 to learn more about their specific services. Every family has unique needs. Talking to the staff directly is the best way to see if their approach matches your personal values and goals for your loved one's care.
Quality Ratings Snapshot
Understanding Hospice Care in LIBERTY LAKE
Living in Liberty Lake, you have access to several hospice options. Choosing the right one can feel like a heavy task. The thing is, all hospice agencies must follow the same Medicare rules. They all provide nurses, aides, and social workers. But the way they deliver that care changes from one office to the next. Some focus on heavy medical intervention. Others prioritize quiet, spiritual support. You should look for a team that fits your family's personality. Do they listen when you speak? Do they show up on time? These small details make a massive difference in your daily life. Take your time to compare a few providers before you make a final decision. Your comfort is the priority.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when interviewing hospice teams. Start by asking these simple questions to get a clear picture. First, ask how quickly a nurse can get to your home in an emergency. You want to know they will be there when things get tough. Second, ask how they handle pain and other symptoms at night or on weekends. Does a real person answer the phone after hours? Third, ask how they help the family cope with grief. Good hospice care supports the whole family, not just the patient. Finally, ask what their plan is if the patient's needs change suddenly. You deserve a team that stays flexible and keeps you informed every single step of the way.
Preserve Your Family's Unique Story
This time of life is deeply meaningful. Capture the stories, lessons, and memories that define your loved one so they can be cherished by your family for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.