HospiceScout

CENTRAL WASHINGTON HOSPITAL HOMECARE SERVICES

Non-ProfitCHAP AccreditedHospital

Provider Information

Address
731 N CHELAN AVE
WENATCHEE, WA 98801
Ownership Type
Non-Profit
Medicare Certified Since
December 2, 1987

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CENTRAL WASHINGTON HOSPITAL HOMECARE SERVICES
RoleStaff Count
Registered Nurses (RN)11
Physicians0
Volunteers29

24

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CENTRAL WASHINGTON HOSPITAL HOMECARE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CENTRAL WASHINGTON HOSPITAL HOMECARE SERVICES compares to hospices nationwide.

14.5 minutes

of nurse care per routine home care day, on average

That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.

110

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.5 min

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.6%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits51.6%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.9%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.4%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.9%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.6%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,061 · 39th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 81.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.9%
  • Pain assessment98%
  • Breathing difficulty screening99.4%
  • Breathing difficulty treatment93.6%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed98.9%
  • Bowel care for patients on opioids99.2%
  • Visits in the last days of life81.9%
  • All care steps completed93.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia28%
  • Heart and circulatory disease26%
  • Lung and respiratory disease7%
  • Stroke3%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Care in Wenatchee

Central Washington Hospital Homecare Services serves families throughout the Wenatchee area. They offer specialized end-of-life care focused on comfort and dignity. Their team works right in your home to support both the patient and loved ones. Choosing hospice is a big decision for any family. That is why having a local team you can trust makes such a difference. They bring expert care directly to your doorstep. This helps patients stay in a familiar, peaceful place during their final months. The goal is simple: to make every day count for the people you love most. It is about living well, even when the time is short. Their staff understands the local community needs well. You are not just a number to them. You are a neighbor receiving care from a team that truly cares about your well-being.

About Central Washington Hospital Homecare Services

This provider operates as a non-profit organization. That is a big deal. It often means their focus stays firmly on patient care rather than profits. They earned their Medicare certification back in 1987. That is nearly four decades of serving the community. You want a team with that kind of history. They have seen it all and know how to help when things get tough. Families should know that non-profit hospice agencies often reinvest their resources back into patient services. This can mean better support for your family during hard times. They are located on North Chelan Avenue in Wenatchee. It is easy to find and reach out if you have questions. Their long track record proves they are a stable partner for your family. You can feel confident knowing they have stood the test of time in this region.

Top-Tier Quality Care

This provider holds an impressive 5/5 overall rating from Medicare. They also earned a 5/5 for their quality of care. Families also rated them well, giving them 4/5 stars for patient satisfaction. These scores show they offer reliable and compassionate support.

Understanding Hospice Care in Wenatchee

Hospice care is a special kind of support for those facing a terminal illness. The main focus is on pain relief and emotional comfort. You do not have to do this alone. Many families in Chelan County find peace by bringing in hospice experts early. The thing is, many people wait too long to call. They think hospice is only for the very last days of life. That is not true. Hospice can provide support for months, not just hours. It includes help from nurses, social workers, and volunteers. They work together to manage symptoms and keep the patient comfortable. This team approach takes the heavy lifting off the family's shoulders. You get more time to focus on being a daughter, son, or spouse. Let the experts handle the medical side of things. It allows you to simply be there for your loved one.

What to Ask When Choosing a Hospice Provider

Picking the right partner is vital. Do not be afraid to ask the hard questions. First, ask how quickly they can respond when an emergency happens at night. You need to know that help is just a phone call away. Second, ask how many nurses they have on staff. You want to ensure they have enough people to visit your home regularly. Third, ask how they handle pain management for unique symptoms. Every patient is different, and their plan should be, too. Finally, ask if they offer grief support for your family after the loss. This is a very important part of the journey. A good provider will walk with you through every single step. Trust your gut feeling during these talks. If a provider seems rushed or uses too much medical jargon, keep looking. You deserve someone who listens clearly.

Keep Your Family's Story Alive

Your loved one has a lifetime of stories that deserve to be remembered. We provide a simple way to capture these precious memories and voices for future generations to treasure.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.