MEDICAL SERVICES OF AMERICA HOME HEALTH & HOSPICE
Provider Information
RICHLANDS, VA 24641
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Medical Services of America Home Health & Hospice
Medical Services of America Home Health & Hospice serves families in Richlands, Virginia. Located at 1935 Front Street in Tazewell County, this team provides essential end-of-life care for patients in the community. Their mission focuses on comfort, dignity, and support during a difficult time. Choosing the right partner for hospice care matters deeply. This provider works to ensure that patients in the Richlands area have access to compassionate medical and emotional support right where they live.
About Medical Services of America Home Health & Hospice
This hospice agency operates as a for-profit provider. They earned their Medicare certification on August 2, 2000. That is over two decades of serving the local region. It means they have met strict federal standards for care for a very long time. For families, this history shows a commitment to staying in the program and keeping their doors open to Medicare beneficiaries. The thing is, choosing a for-profit provider is a personal decision. You should feel comfortable asking about how their specific team manages daily care visits. They are established, stable, and ready to help you navigate these medical needs.
Quality Performance
Understanding Hospice Care in Richlands
Hospice care in Tazewell County brings doctors, nurses, and aides directly to your home. The goal is simple. It is about stopping pain and improving your loved one's daily life. You do not need to go to a hospital to get high-quality support. In fact, most people prefer to be in their own beds surrounded by familiar things. That makes a big difference for peace of mind. Hospice teams here work with your family doctor to create a plan that fits your needs perfectly. And they handle the medical equipment and medicine deliveries for you. So, you can spend your energy on what really matters—being present with your family.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big step. You want to feel good about who is coming into your home. Start by asking how quickly they can respond if a crisis happens at night or on a weekend. Every family needs to know that help is just a phone call away. Next, ask how they handle pain and symptoms. You deserve to know that they have a clear plan for keeping your loved one comfortable. It is also smart to ask about their volunteer services. Volunteers can offer a break for caregivers when you need a moment to rest. Finally, ask what their staff-to-patient ratio looks like. You want to be sure your loved one gets the attention they need, when they need it most.
Preserve Your Family's Story
Your loved one has a lifetime of wisdom and memories. We can help you record their voice and stories so they are never lost. It is a gift for your whole family.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.