MEDICAL SERVICES OF AMERICA HOME HEALTH & HOSPICE
Provider Information
- Address
- 1935 FRONT STREET
RICHLANDS, VA 24641 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 2, 2000
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 1 |
27
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Medical Services of America Home Health & Hospice
Medical Services of America Home Health & Hospice serves families in Richlands, Virginia. Located at 1935 Front Street in Tazewell County, this team provides essential end-of-life care for patients in the community. Their mission focuses on comfort, dignity, and support during a difficult time. Choosing the right partner for hospice care matters deeply. This provider works to ensure that patients in the Richlands area have access to compassionate medical and emotional support right where they live.
About Medical Services of America Home Health & Hospice
This hospice agency operates as a for-profit provider. They earned their Medicare certification on August 2, 2000. That is over two decades of serving the local region. It means they have met strict federal standards for care for a very long time. For families, this history shows a commitment to staying in the program and keeping their doors open to Medicare beneficiaries. The thing is, choosing a for-profit provider is a personal decision. You should feel comfortable asking about how their specific team manages daily care visits. They are established, stable, and ready to help you navigate these medical needs.
Quality Performance
Understanding Hospice Care in Richlands
Hospice care in Tazewell County brings doctors, nurses, and aides directly to your home. The goal is simple. It is about stopping pain and improving your loved one's daily life. You do not need to go to a hospital to get high-quality support. In fact, most people prefer to be in their own beds surrounded by familiar things. That makes a big difference for peace of mind. Hospice teams here work with your family doctor to create a plan that fits your needs perfectly. And they handle the medical equipment and medicine deliveries for you. So, you can spend your energy on what really matters—being present with your family.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big step. You want to feel good about who is coming into your home. Start by asking how quickly they can respond if a crisis happens at night or on a weekend. Every family needs to know that help is just a phone call away. Next, ask how they handle pain and symptoms. You deserve to know that they have a clear plan for keeping your loved one comfortable. It is also smart to ask about their volunteer services. Volunteers can offer a break for caregivers when you need a moment to rest. Finally, ask what their staff-to-patient ratio looks like. You want to be sure your loved one gets the attention they need, when they need it most.
Preserve Your Family's Story
Your loved one has a lifetime of wisdom and memories. We can help you record their voice and stories so they are never lost. It is a gift for your whole family.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.