HospiceScout

CENTRA BEDFORD HOSPICE

Provider Information

Address
1621 WHITEFIELD DRIVE, SUITE C
BEDFORD, VA 24523
Ownership Type
Other
Medicare Certified Since
March 4, 1999

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Centra Bedford Hospice

Centra Bedford Hospice provides end-of-life care for residents in Bedford, Virginia. Their team works out of their office on Whitefield Drive to support patients and their loved ones. They focus on comfort, dignity, and symptom management during a very difficult time. It is a local resource meant to bring peace to the final stages of life. The team understands the unique needs of the Bedford community. They strive to offer high-quality medical and emotional support when it matters most. Hospice is about living each day as fully as possible. Centra Bedford helps make that goal a reality for many families in the region. They have served this area for over two decades. That is a long time to build trust. You can reach them at (540) 587-6592 to learn more about their specific care plans and daily operations.

About Centra Bedford Hospice

This provider has been Medicare certified since March 1999. That history shows deep roots in the local healthcare system. They operate under an 'Other' ownership structure, which is common for many established regional hospice programs. Choosing a provider with such long-standing certification offers a sense of stability. Families should know that Medicare certification means they must meet strict federal rules. These rules cover everything from pain control to spiritual support. Centra Bedford must follow these standards to keep their status. It is a big responsibility. The thing is, hospice is not just about medical care. It is about the whole person. This team is trained to handle the complex emotional needs of families as well. If you are considering them, ask how they coordinate care with your primary doctor. Good communication is the bedrock of a solid hospice experience. You deserve a team that listens to your concerns every single day.

Quality of Care Summary

Centra Bedford Hospice holds a perfect 5/5 overall rating and a 5/5 quality of care rating from CMS. These high scores reflect their success in managing patient symptoms and medical needs. However, the patient satisfaction score is 2/5 stars. This gap suggests that while their medical care is top-tier, some families may have felt their communication or support needs were not fully met during their stay.

Understanding Hospice Care in Bedford

Finding the right hospice in Bedford means looking at more than just a list of names. You need a team that feels like an extension of your own family. The local area has several options, but each one functions a bit differently. Some focus heavily on home-based care, while others have stronger ties to nursing homes. You should know that hospice care is a benefit covered by Medicare. It includes nursing, social work, and chaplain services. Most importantly, it includes medications related to the terminal illness. You do not have to pay extra for these core services. So, why do satisfaction scores vary so much? It often comes down to the individual nurse or the frequency of visits. That is why it helps to interview a few providers. Ask them about their response times. Ask how they handle emergencies after hours. You have the power to pick the right fit for your loved one.

What to Ask When Choosing a Hospice Provider

Deciding on a hospice provider is a heavy task. You want to get it right. Start by asking these four questions to get a clear picture of their care. First, ask how quickly a nurse can get to your home if a crisis happens at 2 AM. You need to know that help is truly available when the sun goes down. Second, ask how they handle pain management and if they have a doctor on call at all times. Third, ask how often a hospice aide will visit to help with bathing or personal care. This help is vital for the primary caregiver. Finally, ask what kind of support they offer for your own mental health. Grief is a heavy burden to carry alone. A good hospice program provides counseling for family members for many months after a loss. Don't be afraid to ask these hard questions. The right provider will be happy to answer them clearly and with kindness.

Preserve Your Family Stories

The stories we share become the legacy we leave behind. Take this time to record the memories and wisdom of your loved ones before they slip away.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.