CENTRA BEDFORD HOSPICE
Provider Information
- Address
- 1621 WHITEFIELD DRIVE, SUITE C
BEDFORD, VA 24523 - Ownership Type
- Other
- Medicare Certified Since
- March 4, 1999
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 1 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CENTRA BEDFORD HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CENTRA BEDFORD HOSPICE compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.2%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits81.1%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.8%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,193 · 19th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 69.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life69.8%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia9%
- Heart and circulatory disease16%
- Lung and respiratory disease12%
- Stroke20%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Centra Bedford Hospice
Centra Bedford Hospice provides end-of-life care for residents in Bedford, Virginia. Their team works out of their office on Whitefield Drive to support patients and their loved ones. They focus on comfort, dignity, and symptom management during a very difficult time. It is a local resource meant to bring peace to the final stages of life. The team understands the unique needs of the Bedford community. They strive to offer high-quality medical and emotional support when it matters most. Hospice is about living each day as fully as possible. Centra Bedford helps make that goal a reality for many families in the region. They have served this area for over two decades. That is a long time to build trust. You can reach them at (540) 587-6592 to learn more about their specific care plans and daily operations.
About Centra Bedford Hospice
This provider has been Medicare certified since March 1999. That history shows deep roots in the local healthcare system. They operate under an 'Other' ownership structure, which is common for many established regional hospice programs. Choosing a provider with such long-standing certification offers a sense of stability. Families should know that Medicare certification means they must meet strict federal rules. These rules cover everything from pain control to spiritual support. Centra Bedford must follow these standards to keep their status. It is a big responsibility. The thing is, hospice is not just about medical care. It is about the whole person. This team is trained to handle the complex emotional needs of families as well. If you are considering them, ask how they coordinate care with your primary doctor. Good communication is the bedrock of a solid hospice experience. You deserve a team that listens to your concerns every single day.
Quality of Care Summary
Understanding Hospice Care in Bedford
Finding the right hospice in Bedford means looking at more than just a list of names. You need a team that feels like an extension of your own family. The local area has several options, but each one functions a bit differently. Some focus heavily on home-based care, while others have stronger ties to nursing homes. You should know that hospice care is a benefit covered by Medicare. It includes nursing, social work, and chaplain services. Most importantly, it includes medications related to the terminal illness. You do not have to pay extra for these core services. So, why do satisfaction scores vary so much? It often comes down to the individual nurse or the frequency of visits. That is why it helps to interview a few providers. Ask them about their response times. Ask how they handle emergencies after hours. You have the power to pick the right fit for your loved one.
What to Ask When Choosing a Hospice Provider
Deciding on a hospice provider is a heavy task. You want to get it right. Start by asking these four questions to get a clear picture of their care. First, ask how quickly a nurse can get to your home if a crisis happens at 2 AM. You need to know that help is truly available when the sun goes down. Second, ask how they handle pain management and if they have a doctor on call at all times. Third, ask how often a hospice aide will visit to help with bathing or personal care. This help is vital for the primary caregiver. Finally, ask what kind of support they offer for your own mental health. Grief is a heavy burden to carry alone. A good hospice program provides counseling for family members for many months after a loss. Don't be afraid to ask these hard questions. The right provider will be happy to answer them clearly and with kindness.
Preserve Your Family Stories
The stories we share become the legacy we leave behind. Take this time to record the memories and wisdom of your loved ones before they slip away.
Start Preserving MemoriesOther Hospice Providers Nearby
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