HospiceScout

CENTRA BEDFORD HOSPICE

Non-ProfitJoint Commission (JCAHO) AccreditedHospital

Provider Information

Address
1621 WHITEFIELD DRIVE, SUITE C
BEDFORD, VA 24523
Ownership Type
Non-Profit
Medicare Certified Since
March 4, 1999

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CENTRA BEDFORD HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CENTRA BEDFORD HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CENTRA BEDFORD HOSPICE compares to hospices nationwide.

12 minutes

of nurse care per routine home care day, on average

That is the 47th percentile among hospices nationally. The national median is about 12 minutes.

33

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12 min

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.2%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.3%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits81.1%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months48.8%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)83rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,193 · 19th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 69.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life69.8%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer29%
  • Dementia9%
  • Heart and circulatory disease16%
  • Lung and respiratory disease12%
  • Stroke20%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Centra Bedford Hospice

Centra Bedford Hospice serves families in Bedford, Virginia. This provider offers end-of-life care and support services to those in the local area. They hold accreditation from the Joint Commission, which shows they meet high national standards for safety and quality. Being part of a hospital system means they have access to medical resources that many smaller agencies might lack. Families in Bedford looking for hospice care will find this provider has been serving the community for over two decades. It is a non-profit organization that focuses on patient needs. They have been certified by Medicare since 1999. This longevity in the community gives them a long track record of service. Their team includes doctors and nurses who work together to help patients feel comfortable. Choosing the right care is a big decision for your family. This agency provides a clear option for those in the region who need support today.

About Centra Bedford Hospice

As a non-profit provider, Centra Bedford Hospice operates with a focus on care quality rather than profit. They have maintained Medicare certification for many years. This means they follow strict government rules regarding patient rights and clinical outcomes. The Joint Commission accreditation is a badge of excellence. It confirms that an outside group has reviewed their policies and found them to be safe and effective. This matters because it shows the agency cares about following best practices in medicine. Families should know that this provider operates as a hospital-based hospice. This structure can offer unique benefits for patients with complex medical needs. Their team is small but specialized, with four registered nurses and one physician on staff. This ensures that clinical decisions are made by trained experts who know how to manage pain and symptoms. They aim to provide consistent care in a home or facility setting. It is always a good idea to ask about their current capacity to see if they fit your specific needs.

Quality Overview

This provider earns top marks for clinical quality of care according to federal standards. While their clinical outcomes are strong, recent patient surveys show room for improvement in how families perceive their communication and service experience.

What Is Hospice Care Like in Bedford?

Hospice care in Bedford focuses on keeping patients comfortable while respecting their wishes at the end of life. Families often receive support from a team of professionals who visit them at home. In this area, hospice agencies provide medical equipment, medications, and emotional support to help everyone through the process. Centra Bedford Hospice uses a total staff of 13 people to manage these services. This includes four registered nurses and one physician who lead the clinical side of care. These team members work with you to create a plan that fits your loved one. They handle the heavy lifting of symptom management so you can spend your time on what matters most. That is the point of hospice care. It is about adding life to days rather than just adding days to life. You can expect regular visits from the clinical team to check on progress and adjust the care plan as things change over time.

What to Ask When Choosing a Hospice Provider

Finding the right fit for your family requires asking the right questions early on. Start by asking how often a nurse will visit your home. You should also ask how the team manages pain and other symptoms overnight or on weekends. It is helpful to know who to call if an emergency happens at three in the morning. Ask about their experience with your specific medical condition. You may also want to ask how they support family members with grief and stress. Check if they have volunteers who can sit with your loved one while you run errands or rest. Do not be afraid to ask about their recent quality scores or how they handle complaints. A good agency will be happy to answer these questions honestly. They should make you feel heard and understood during this difficult time. Take your time to get the answers you need before you make a final decision for your loved one.

Preserve Your Family Story

Your loved one has a lifetime of stories that deserve to be kept safe for future generations. Start documenting those memories today.

Start Your Legacy

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.