HospiceScout

HEART TO HEART HOSPICE OF TYLER LTD

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
7925 S BROADWAY AVE STE 1140
TYLER, TX 75703
Ownership Type
For-Profit
Medicare Certified Since
June 3, 2004

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART TO HEART HOSPICE OF TYLER LTD
RoleStaff Count
Registered Nurses (RN)24
Physicians3
Volunteers3

93

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF TYLER LTD reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF TYLER LTD compares to hospices nationwide.

8.3 minutes

of nurse care per routine home care day, on average

That is the 11th percentile among hospices nationally. The national median is about 12 minutes.

229

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.3 min

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.6%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits73.7%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.8%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.7%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.2%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.2%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,337 · 62nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life72.4%
  • All care steps completed99.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia45%
  • Heart and circulatory disease15%
  • Lung and respiratory disease9%
  • Stroke8%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Heart to Heart Hospice of Tyler

Heart to Heart Hospice of Tyler serves families in Tyler, Texas. They provide end of life care for patients in Smith County. This provider holds accreditation from the Accreditation Commission for Health Care. That status shows they meet high standards for medical care. They have provided these services to the local community since 2004. You can find their office on South Broadway Avenue.

About HEART TO HEART HOSPICE OF TYLER LTD

This is a for profit hospice provider. They have been certified by Medicare for two decades. Accreditation by the Accreditation Commission for Health Care confirms they follow strict quality rules. This group undergoes regular reviews to keep their status. It means they focus on safe care practices. Their team includes 93 employees to support patients. They have 24 registered nurses and three physicians on staff. They also work with three volunteers. Having a large team of nurses helps them stay responsive to patient needs. These professionals work together to manage pain and provide comfort at home. Families often choose them because of their long history in the region.

Quality Performance

This provider holds high marks for quality of care and strong patient satisfaction survey results. Their accreditation further confirms their commitment to meeting national standards.

What Is Hospice Care Like in TYLER?

Hospice care in Tyler focuses on comfort rather than a cure. Teams come to your home to help with daily tasks. They offer medicine to reduce pain. They also provide emotional support for the whole family. The hospice team in this area includes doctors and nurses who visit regularly. They also have volunteers available to help with errands or companionship. A typical care team will meet with you to build a plan that fits your life. They adjust this plan as needs change over time. Being at home often brings peace to patients during this stage. It allows families to spend quality time together in a familiar space. The goal is always to improve the quality of each day for the patient.

What to Ask When Choosing a Hospice Provider

You should talk to a few providers before you decide. Start by asking how quickly a nurse can get to your home in an emergency. You also want to know how they handle pain management at night. Ask about the specific roles of their staff members. You should also ask how often a nurse will visit your home. Another good question is how they support family members after a loss. Ask them to explain their plan for after hours care. You need to feel comfortable with the people entering your home. Do not be afraid to ask for clarity on any part of the service agreement. Clear communication makes a big difference for your family.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be remembered forever by future generations.

Preserve Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.