HEART TO HEART HOSPICE OF TYLER LTD
Provider Information
- Address
- 7925 S BROADWAY AVE STE 1140
TYLER, TX 75703 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 3, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 24 |
| Physicians | 3 |
| Volunteers | 3 |
93
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF TYLER LTD reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF TYLER LTD compares to hospices nationwide.
8.3 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
229
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.3 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.5%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.6%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.7%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.8%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.7%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.2%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,337 · 62nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life72.4%
- All care steps completed99.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia45%
- Heart and circulatory disease15%
- Lung and respiratory disease9%
- Stroke8%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heart to Heart Hospice of Tyler Ltd
Heart to Heart Hospice of Tyler Ltd serves the community of Tyler, Texas from their office on South Broadway Avenue. This freestanding hospice provider offers end of life support to patients and their families. They have been certified by Medicare since 2004. The organization holds accreditation from the Accreditation Commission for Health Care, also known as ACHC. This status means they meet high standards for safety and service quality set by an outside group. You can rely on this local team to provide care that meets federal and private benchmarks. They focus on comfort and support for those in the Smith County area.
About Heart to Heart Hospice of Tyler Ltd
This provider operates as a for-profit organization. They have maintained Medicare certification for two decades. The ACHC accreditation they hold acts as a mark of quality. This group reviews hospice agencies to ensure they follow strict rules for patient safety and medical records. It shows the team wants to go beyond the basic requirements. Families should know that this provider employs 93 staff members. This includes 24 registered nurses and three physicians who oversee medical care. They also involve three volunteers in their work. A larger team often means more hands are available to help when needs change quickly. You want to see that a provider has enough staff to handle daily requests. They have a solid team structure in place to support your loved one.
Quality and Satisfaction
What Is Hospice Care Like in Tyler?
Hospice care in Tyler focuses on making patients comfortable during their final months. It is not about curing an illness. Instead, the goal is to manage pain and improve quality of life. The care team comes to the home or a facility to visit. This team includes nurses, doctors, and volunteers who work together. They create a plan that fits the specific needs of the patient. Registered nurses check on symptoms and adjust medicine as needed. Physicians provide oversight to ensure the plan stays on track. Volunteers offer companionship or help with small tasks around the house. You can expect regular visits to monitor progress and offer emotional support. The team works to keep the patient at home whenever possible. They also provide guidance to family members who are helping with daily care duties.
What to Ask When Choosing a Hospice Provider
You should feel confident before you sign up with a hospice team. Ask how often a nurse will visit your home each week. You need to know who to call if you have a medical emergency in the middle of the night. Ask how the team handles pain management and symptom control. It is also wise to ask if they have experience with the specific illness your loved one has. Find out if they offer grief support for the family after the patient passes. You can also ask what happens if the patient needs to go to the hospital suddenly. These questions will help you understand how the provider works. A good provider will answer your questions clearly and without rushing you. Take your time to get the answers you need before you decide.
Keep Family Stories Alive
Your family history is a treasure that should be kept for future generations to enjoy.
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Helpful Guides for Families
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Understanding Medicare Hospice Benefit: A Family Guide
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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.