HospiceScout

HERITAGE HOSPICE OF EAST TEXAS

Provider Information

Address
5070 KINSEY DRIVE
TYLER, TX 75703
Ownership Type
For-Profit
Medicare Certified Since
June 14, 2013

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Tyler

Heritage Hospice of East Texas serves families throughout the Tyler, Texas area. They focus on comfort, dignity, and quality of life for patients facing serious illnesses. Their team works hard to manage pain and provide emotional support when it matters most. Choosing the right hospice is a major decision for your family. It helps to have a team that knows the community well. Heritage Hospice has been part of the Tyler healthcare landscape for over a decade. They bring a steady hand and a calm presence to every home they visit. You deserve to know that your loved ones are in capable, caring hands. Their goal is simple: to make every day count for the people you love most. That is the true heart of hospice care.

About HERITAGE HOSPICE OF EAST TEXAS

Heritage Hospice of East Texas is a for-profit provider located at 5070 Kinsey Drive in Smith County. They have been Medicare certified since June 14, 2013. This long history shows a commitment to meeting strict federal standards for care. Being Medicare certified means they follow specific rules to keep patients safe and comfortable. For-profit status is common in the hospice world, but every agency chooses how to focus its resources. What matters most is the care they provide to your family every single day. They have built a track record of service in Tyler that spans many years. You should always feel free to ask about their specific staff ratios or how they handle after-hours calls. Transparency is a sign of a good partner. They are there to walk this path with you, step by step.

Understanding Hospice Care in TYLER

Hospice is about living well for as long as possible. Many people think hospice is just for the final few days of life. But that is a myth. The reality is that hospice works best when families start early. It brings a team of nurses, social workers, and aides right to your door. In Tyler, you have access to several high-quality options, but not all are the same. The thing is, hospice is not a place you go. It is a service that comes to you, whether that is at home or in a facility. It covers medications, medical equipment, and supplies related to a loved one's illness. That takes a huge weight off your shoulders. You get to focus on being a family again. That is the main goal of this kind of care.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider feels heavy, but asking the right questions can give you peace of mind. Start by asking how quickly a nurse can get to your home in an emergency. You also need to know how they handle pain management during the night or on weekends. It is smart to ask who will be on the primary care team. Will you see the same nurse every week? That consistency matters a lot. Finally, ask what kind of support they offer to family members after a loss. Grief support is a vital part of hospice care. You are looking for a team that listens to your concerns. Don't be afraid to ask for clarity on anything that feels confusing. A good provider will be happy to answer your questions until you feel comfortable.

Preserve Your Family's Story

Your family history is a treasure. We can help you record the memories, stories, and wisdom of your loved ones so they live on for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.