HospiceScout

ANGEL HANDS HOSPICE OF EAST TEXAS

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1305 DOCTORS DRIVE
TYLER, TX 75701
Ownership Type
For-Profit
Medicare Certified Since
November 21, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ANGEL HANDS HOSPICE OF EAST TEXAS
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers2

26

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ANGEL HANDS HOSPICE OF EAST TEXAS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ANGEL HANDS HOSPICE OF EAST TEXAS compares to hospices nationwide.

5.9 minutes

of nurse care per routine home care day, on average

That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.

18

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day5.9 min

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.8%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life86.4%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits89.8%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.1%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months44.4%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.6%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$28,791 · 90th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 97.0% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed97.0%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia47%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Angel Hands Hospice of East Texas

Angel Hands Hospice of East Texas serves the Tyler area from its office on Doctors Drive. As a freestanding hospice provider, they offer end of life support to people living in Smith County. The agency has been certified by Medicare since 2013. They also hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient safety and care quality. Choosing a local provider helps keep your family close to home during a difficult time. Their team works to provide comfort and care for those who need it most.

About Angel Hands Hospice of East Texas

This provider operates as a for-profit organization in Texas. They have been part of the Medicare program for over a decade. Accreditation from the Accreditation Commission for Health Care serves as an extra check on their work. This group reviews hospice agencies to ensure they follow national rules. They check the quality of care and how the staff manages patient records. It is a sign that the agency wants to meet high standards. Families should know that this provider maintains a team of twenty-six employees. This group includes three registered nurses, one licensed practical nurse, and two physicians. They also work with two volunteers to support their mission. Having a mix of medical staff helps ensure that patient needs are met quickly and safely. It is good to see that they have clear oversight in place for their daily operations.

Quality of Care

Angel Hands Hospice of East Texas holds strong quality of care marks based on the latest CMS Hospice Care Index. Their overall performance shows they meet solid standards for patient care and service delivery.

What Is Hospice Care Like in Tyler?

Hospice care in Tyler focuses on comfort rather than a cure. It brings medical experts to your home or a nursing facility. The goal is to manage pain and help the patient live each day with dignity. You will find that many local teams include doctors, nurses, and social workers. In this specific agency, the staff includes three registered nurses and one licensed practical nurse. They also have two physicians on the team. Having these medical experts means that patients get regular check-ins and support for their symptoms. Volunteers also spend time with patients to offer extra comfort. This team approach is common in Texas hospice care. It allows the family to focus on spending time together instead of managing complex medical tasks. The staff handles the heavy lifting of care so you can focus on your loved one.

What to Ask When Choosing a Hospice Provider

You should feel confident before you make a final choice. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask who will be the main person you call when you have questions about medicine. It is also smart to ask how often the hospice team will visit your home each week. Find out if they have experience with the specific illness your loved one has. You might also ask how they help family members cope with the stress of caregiving. Do not be afraid to ask for clarity on their services. Getting clear answers helps you feel more prepared for the road ahead. You deserve to know exactly how the team will support your family.

Keep Your Family Stories Alive

Your family history is a treasure that deserves to be saved for future generations. We offer tools to help you record and protect these memories during this time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.