HospiceScout

ANGEL HANDS HOSPICE OF EAST TEXAS

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1305 DOCTORS DRIVE
TYLER, TX 75701
Ownership Type
For-Profit
Medicare Certified Since
November 21, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ANGEL HANDS HOSPICE OF EAST TEXAS
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers2

26

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ANGEL HANDS HOSPICE OF EAST TEXAS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ANGEL HANDS HOSPICE OF EAST TEXAS compares to hospices nationwide.

5.9 minutes

of nurse care per routine home care day, on average

That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.

18

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day5.9 min

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.8%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life86.4%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits89.8%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.1%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months44.4%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.6%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$28,791 · 90th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 96.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed96.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia47%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Tyler

Angel Hands Hospice of East Texas provides end-of-life care for patients in Tyler, Texas. Their team focuses on comfort and support for individuals during their final months. They serve the Smith County area with a commitment to dignity. Families can expect a team approach to manage pain and symptoms. This care helps patients spend their time in familiar surroundings. Choosing the right hospice is a big decision for your loved ones. Angel Hands Hospice strives to provide peace and gentle support throughout this journey. They work hard to meet the needs of every patient they serve. Their staff understands the local community and the needs of Texas families. You are not alone when navigating these difficult choices for your family members.

About ANGEL HANDS HOSPICE OF EAST TEXAS

Angel Hands Hospice of East Texas operates as a for-profit hospice provider. They have been certified by Medicare since November 21, 2013. This long history shows their dedication to following federal standards. Medicare certification means they must meet specific rules to ensure high quality. Families should know that this provider has served the Tyler area for over a decade. They are located on Doctors Drive in Tyler. Being a for-profit agency means they focus on efficient service delivery for their patients. It is important to talk with them about their specific care plans. Ask them how they handle weekend or night emergencies. Ask how their staff stays in touch with family caregivers. Knowing these details can help you feel more at ease. Their experience in the field offers a foundation of stability for your care needs.

Quality Rating Insight

Angel Hands Hospice of East Texas holds an overall rating of 3.5 out of 5 stars. Their quality of care rating is also 3.5 out of 5 stars. These scores come from the CMS Hospice Care Index. They show that the provider meets solid standards for patient care.

Understanding Hospice Care in TYLER

Hospice care in Tyler is designed to provide comfort rather than a cure. It focuses on the whole person. This includes physical, emotional, and spiritual needs. Most care happens where the patient lives. This could be a private home or a care facility. A team of doctors, nurses, and aides works together. They visit often to check on the patient. They also support the family members who provide daily care. In Smith County, many families choose hospice to ensure their loved one is free from pain. It allows for more meaningful time together as a family. You do not need to wait until the very end to start care. Early help can improve the quality of life for everyone involved. Reach out to local providers early to learn about all your options.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a very personal choice. You should ask questions to find the best fit for your family. Consider these important questions during your search:

  • How quickly can a nurse arrive if there is an emergency at night?
  • What specific services do your volunteers offer to support our family?
  • How do you handle changes in pain levels for the patient?
  • Can you explain how your team will work with our current family doctor?

Take your time when you talk to each provider. Trust your instincts during your conversations. A good provider will listen to your concerns with care. They should explain their services in a way that is easy to understand. Do not feel rushed to make a quick decision. You deserve to feel confident in the team that will walk this path with you.

Keep Your Family Stories Alive

The time you spend with your loved ones is precious. We can help you record and save your family stories for future generations. Start preserving these memories today.

Preserve Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.