HospiceScout

THREE OAKS HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
25211 GROGANS MILL ROAD STE 330
THE WOODLANDS, TX 77380
Ownership Type
For-Profit
Medicare Certified Since
March 23, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THREE OAKS HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Volunteers1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THREE OAKS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THREE OAKS HOSPICE compares to hospices nationwide.

12.9 minutes

of nurse care per routine home care day, on average

That is the 57th percentile among hospices nationally. The national median is about 12 minutes.

78

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.9 min

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.9%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.3%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits52.3%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care16.3%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months16.3%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.6%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.2%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,625 · 37th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening92.2%
  • Pain assessment99.5%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.3%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life55.8%
  • All care steps completed90.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia22%
  • Heart and circulatory disease18%
  • Lung and respiratory disease17%
  • Stroke8%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Three Oaks Hospice

Three Oaks Hospice provides end of life care for families in The Woodlands, Texas. This provider offers services from their office on Grogans Mill Road. They have been certified to provide Medicare hospice services since March 2016. The team holds accreditation from the Community Health Accreditation Partner, also known as CHAP. This group reviews hospice agencies to ensure they follow national safety and performance standards. Choosing an accredited provider means a third party has checked their work. It is a simple way to confirm the agency meets high expectations for care quality. They operate as a for-profit provider in Montgomery County. Their team includes 13 employees, featuring five registered nurses and one volunteer. This staff works to support patients who have a life-limiting illness. They focus on comfort and symptom control for every person in their care.

Provider Quality and Performance

Families often look at official reports to understand how a hospice performs. This agency shows strong marks for the quality of care they provide to patients. These scores come from the Hospice Care Index, which measures how well a team manages pain and follows clinical rules. But the agency has lower marks on patient satisfaction surveys. These surveys ask families about their own experiences with the staff. It is common to see these two scores differ. A hospice might be excellent at the clinical side of medicine but struggle with communication or family support. The overall rating for this provider sits in the middle range. You should look at all these scores together before you make a choice. Ask the team how they plan to help your family with your specific needs. Good communication is the key to a positive experience during this difficult time.

Understanding the Quality Scores

This provider earns high marks for their clinical care and medical outcomes. However, their patient satisfaction survey results are lower than average. We suggest asking them about their communication style during your first meeting.

What Is Hospice Care Like in The Woodlands?

Hospice care in The Woodlands focuses on comfort. It helps patients live their final months with dignity in their own homes. Most care happens where the patient lives. A team of nurses, doctors, and aides visits the home to manage pain. They also offer emotional support for the family members. This provider has a team of 13 people ready to help. With five registered nurses on staff, they have a clear focus on medical needs. One volunteer is also part of their group to assist with extra needs. This setup allows for personalized attention during the week. You should ask about their on-call schedule if you have an emergency at night. Most local hospices have a nurse available by phone at all hours. That provides peace of mind for everyone involved. They are there to answer questions whenever they arise.

What to Ask When Choosing a Hospice Provider

Finding the right fit takes time. Do not rush this process. Here are a few questions that help you get the facts you need. First, ask how quickly a nurse can get to your home if an urgent problem happens at night. Second, ask how they handle pain medication refills and delivery to the house. Third, ask how many patients each nurse usually sees in a single day. A smaller caseload often means more time for your loved one. Finally, ask about the volunteer role and how they help families. Volunteers can sit with patients or help with errands. These small things make a big difference in your daily life. Write down these answers so you can compare your options later. You deserve to feel confident in the team you choose.

Preserve Your Family Stories

Every life has a unique story worth saving. We offer tools to help you record memories and share them with those you love.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.