TRUE HEART HOSPICE LLC
Provider Information
- Address
- 4102 S 31ST ST STE 200
TEMPLE, TX 76502 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 4, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Volunteers | 0 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TRUE HEART HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TRUE HEART HOSPICE LLC compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.4%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.7%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.8%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months56.4%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.8%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,109 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 56.3% of patients or more. Most hospices score above 90 percent.
- Pain screening77.1%
- Pain assessment100%
- Breathing difficulty screening95.8%
- Breathing difficulty treatment87.5%
- Treatment preferences discussed95.8%
- Beliefs and values discussed95.8%
- Visits in the last days of life56.3%
- All care steps completed70.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia18%
- Heart and circulatory disease33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
True Heart Hospice LLC serves families throughout Temple, Texas, and the surrounding Bell County area. They offer comfort-focused care for patients facing life-limiting illnesses. Their team works to manage pain and symptoms while providing emotional support to the entire family unit. Whether at home or in a facility, their goal is to help patients live each day with dignity and peace. It is a big step to choose hospice, but having the right team makes a world of difference for everyone involved.
About TRUE HEART HOSPICE LLC
True Heart Hospice LLC is a for-profit provider that has been Medicare-certified since September 4, 2018. Being Medicare-certified means they meet specific federal standards for quality and safety. This is important because it ensures families get a baseline of care that the government monitors. You should know that for-profit status does not change their duty to provide high-quality, compassionate care. They focus on meeting the needs of patients in Temple with a professional and steady approach. The thing is, choosing a provider is a personal choice. You want to find a partner that feels right for your specific family situation. Always feel free to ask them about their experience with your loved one's specific health needs.
Quality Performance
Understanding Hospice Care in TEMPLE
Hospice care in Temple is more than just medical visits. It is a team-based approach that includes nurses, doctors, social workers, and volunteers. They all work together to support the patient's physical, emotional, and spiritual well-being. Most people do not realize that hospice can start sooner than the very last days of life. It is designed to help patients spend their time at home, surrounded by the people and things they love most. And it is not just for the patient. Hospice teams also provide respite care and grief support to help families navigate these difficult changes. The services are usually covered by Medicare, meaning there is little to no cost for the family. It is a vital resource for our local community here in Bell County.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when interviewing hospice teams. Take a deep breath and remember that you are the expert on your loved one's needs. Here are a few key questions to help you get started:
- How quickly can your team reach our home if there is an emergency at night?
- What specific training does your staff have for managing my loved one's symptoms?
- How will you keep our family updated on any changes in the care plan?
- What kind of emotional or spiritual support do you offer to family caregivers?
The answers should be clear and easy to understand. If a provider uses too much medical jargon, ask them to explain it in plain terms. You deserve to feel comfortable and heard during this process. Trust your gut feeling after you talk with them.
Preserve Your Family's Story
During this time, the memories and stories of your loved ones are more precious than ever. We can help you capture these moments to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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BAYLOR SCOTT & WHITE HOSPICE - TEMPLE
CARE AND GRACE HOME HEALTH AND HOSPICE
ENHABIT HOSPICE
GENTIVA
TRUE HEART HOSPICE AND PALLIATIVE CARE OF TEXAS LL
Helpful Guides for Families
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.