HospiceScout

SHALEM HOSPICE CARE LLC

OtherCHAP AccreditedFreestanding Hospice

Provider Information

Address
2611 BELTLINE RD STE 127A
SUNNYVALE, TX 75182
Ownership Type
Other
Medicare Certified Since
May 22, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SHALEM HOSPICE CARE LLC
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)3
Physicians0
Volunteers1

17

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SHALEM HOSPICE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SHALEM HOSPICE CARE LLC compares to hospices nationwide.

12.4 minutes

of nurse care per routine home care day, on average

That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.

14

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.4 min

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.5%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life84.4%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits46.2%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months25%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$26,833 · 86th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening94.9%
  • Pain assessment100%
  • Breathing difficulty screening97.4%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97.4%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life48.4%
  • All care steps completed92.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia58%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care at Shalem Hospice

Shalem Hospice Care LLC provides compassionate end-of-life support to families in Sunnyvale, Texas. Located on Beltline Road, they focus on comfort and quality of life for patients facing a terminal illness. Their team works to manage pain and help patients spend their final days in a peaceful, supportive environment. Choosing the right hospice is a heavy decision for any family. That is why having local options like this one is so important for the community. The goal is always to keep the patient as comfortable as possible while supporting the people who love them most. It is about dignity and grace when it matters the most.

About SHALEM HOSPICE CARE LLC

This provider has been Medicare certified since May 2019. That date tells you they have been meeting federal standards for several years now. They operate as an "Other" ownership type, which is common for many local hospice agencies. Being Medicare certified means they must follow strict rules for patient safety and care quality. The thing is, those federal rules exist to make sure every patient gets a baseline of good care. You should feel comfortable asking them about their specific experience in the Dallas area. Families often find it helpful to look at how long a team has worked together. Stability can make a big difference during a difficult season of life.

High Quality Care

Shalem Hospice Care LLC holds an impressive 4.5 out of 5 stars for their overall quality rating. They also earned a 4.5 star rating from the CMS Hospice Care Index. This score shows they perform well in key areas like pain management and patient support.

Understanding Hospice Care in SUNNYVALE

Hospice care in the Dallas area is about more than just medical help. It is a holistic approach to living the final chapter of life with as much comfort as possible. Many people think hospice is only for the very last few days, but that is a common mistake. You can actually start these services much sooner to get the most benefit. The team usually includes nurses, doctors, and social workers who visit your home. And they can also provide spiritual support or volunteers for companionship. So, do not wait until a crisis hits to look into these options. Planning ahead gives you more control and peace of mind for your loved one.

What to Ask When Choosing a Hospice Provider

The choice you make today will affect your family's daily life. It is okay to ask hard questions. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how they manage pain and other symptoms that might pop up. And be sure to ask about their specific experience with your loved one's diagnosis. It is also smart to ask what kind of support they offer to family caregivers who might be feeling tired or overwhelmed. If you do not feel comfortable with the answers, keep asking until you do. You deserve to feel confident in the team you pick.

Keep Your Family Stories Alive

The time you spend with your loved one is precious. We can help you capture those stories and memories in a way that lasts for generations to come.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.