CITIZENS PALLIATIVE CARE LLC
Provider Information
- Address
- 13910 LEXINGTON BLVD
SUGAR LAND, TX 77478 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 25, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CITIZENS PALLIATIVE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CITIZENS PALLIATIVE CARE LLC compares to hospices nationwide.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Skilled nursing on weekends0%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits100%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,146 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Citizens Palliative Care LLC
Citizens Palliative Care LLC serves the Sugar Land area from their office on Lexington Blvd. They have been a Medicare certified hospice provider since June of 2021. The team holds accreditation from the Accreditation Commission for Health Care. This group works as a freestanding hospice agency within Fort Bend County. Families often look for this type of local support when a loved one needs end of life care. They provide services directly to those in need of comfort at home. Choosing the right partner for this stage of life is a major decision for your family. It helps to know the facts about who will be entering your home. This provider is a for profit organization focused on delivering care in the Texas region. They have four total employees on their staff roster today.
Provider Details
This agency operates as a for profit entity. Medicare certification shows they meet federal standards for health and safety. Their ACHC accreditation is a notable mark of their commitment to high standards. This organization undergoes a review process by outside experts to earn that status. It means they follow strict rules for patient care and business practices. The agency maintains a small team to support their patients. They currently employ two registered nurses. These nurses lead the clinical care for each person. You should ask how their team handles after hours needs or weekend visits. Understanding their staffing model helps you manage expectations for daily care. Small agencies often provide a more personal touch. But you must ensure they have enough staff to cover your specific needs at all times.
Quality Ratings Note
What Is Hospice Care Like in SUGAR LAND?
Hospice care in Sugar Land focuses on comfort rather than a cure. The team comes to where you live. This includes private homes or assisted living facilities in Fort Bend County. Most hospice care teams include a doctor, nurses, and aides. They also bring in social workers and chaplains if the family wants that extra support. This specific provider has two registered nurses on their team. They do not report having any volunteers at this time. A typical visit involves checking on symptoms and making sure the patient is not in pain. The staff also spends time teaching family members how to provide basic care safely. Some agencies offer specialized programs for veterans or specific illnesses. It is smart to ask about their specific routine for visits. You deserve to know exactly how often a nurse will stop by your house.
What to Ask When Choosing a Hospice Provider
You have a choice in who provides care. Start by asking these questions to find a good fit. First, ask how quickly a nurse can get to your home during a crisis. Seconds matter when someone is in pain. Next, ask which staff members will visit and how often they will come by. It is good to know who you will see every week. You should also ask what happens if your loved one needs care in the middle of the night. Do they have a nurse on call? Finally, ask how they handle medication refills and equipment delivery. You need a partner who makes these tasks easier for you. Keep the focus on your family's needs during this time. A good provider will answer these questions clearly and with patience.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping. Record their voice and history to share with future generations.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.