WHITE ORCHID HOSPICE
Provider Information
- Address
- 1449 HIGHWAY 6 STE 320
SUGAR LAND, TX 77478 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 23, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WHITE ORCHID HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WHITE ORCHID HOSPICE compares to hospices nationwide.
16.7 minutes
of nurse care per routine home care day, on average
That is the 86th percentile among hospices nationally. The national median is about 12 minutes.
41
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.7 min
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.2%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19.7%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.3%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,891 · 44th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment98.9%
- Breathing difficulty screening98.4%
- Breathing difficulty treatment99.0%
- Treatment preferences discussed100%
- Beliefs and values discussed98.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life66%
- All care steps completed96.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia22%
- Heart and circulatory disease20%
- Lung and respiratory disease12%
- Stroke9%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About White Orchid Hospice
White Orchid Hospice serves families in Sugar Land, Texas. This freestanding hospice provider offers care at their location on Highway 6. They have earned accreditation from CHAP. This means they meet high standards for safety and quality. The agency has been certified by Medicare since March of 2017. They work with a team of eight staff members to help patients in Fort Bend County. Hospice care focuses on comfort for those with a life-limiting illness. Families often choose this provider because of their strong quality-of-care marks. They aim to support the patient and the entire family unit during difficult times. Choosing a local provider helps keep care close to home. That is a clear benefit for many people in this area.
Understanding This Provider
White Orchid Hospice operates as a for-profit entity. Many families wonder what accreditation means for their loved ones. CHAP is an independent group that checks if a hospice meets strict rules. They look at patient care and business habits. Agencies that pass this check show they care about high standards. This provider has earned high marks on the Medicare Hospice Care Index. These scores reflect how well they handle pain and patient symptoms. You should know that they have a team of three registered nurses and one licensed practical nurse. Having these professionals on staff helps ensure that medical needs are met quickly. They do not currently use volunteers in their care model. This is a common setup for many smaller agencies. You can feel good about their track record since 2017. Their performance remains strong in the eyes of federal regulators.
Quality Performance
What Is Hospice Care Like in Sugar Land?
Hospice care in Sugar Land focuses on quality of life. It helps people stay comfortable in their own homes. The team works to manage pain and other symptoms. You get a group of experts who visit you regularly. This provider has three registered nurses and one licensed practical nurse on their team. These nurses coordinate closely with your doctor to manage medications. They also help families learn how to provide daily care. The goal is to keep the patient at peace. Because they are a smaller team, you might see the same faces often. This helps build a strong bond between the staff and your family. Care happens wherever the patient lives. It is about making each day count. That matters most when time is limited. You can expect regular check-ins from the nursing staff. They monitor changes and adjust the care plan as needed to keep the patient stable.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel ready. Start by talking to the hospice staff. Ask how often a nurse will visit the patient. You should also ask how they handle pain emergencies at night. It is smart to ask who will be on the core team. Find out how they communicate with the patient's main doctor. Ask if they have staff available on weekends. You might also ask how they support family members during grief. Do not be afraid to ask for specific examples of their care. A good provider will answer these questions clearly and with patience. You need to feel confident in the team you pick. Take your time to get the answers you need before you sign any paperwork. Your peace of mind is the priority here.
Keep Family Memories Alive
Your family history is a gift that should be saved for future generations. Start recording the stories and lessons that matter most today.
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