THREE OAKS HOSPICE
Provider Information
- Address
- 9830 COLONNADE BOULEVARD, SUITE 470
SAN ANTONIO, TX 78230 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 27, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 1 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THREE OAKS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THREE OAKS HOSPICE compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
80
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.3%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.6%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,205 · 62nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.1% of patients or more. Most hospices score above 90 percent.
- Pain screening93.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids97.8%
- Visits in the last days of life61.1%
- All care steps completed92%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia40%
- Heart and circulatory disease7%
- Lung and respiratory disease12%
- Stroke10%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Three Oaks Hospice provides end-of-life care for families in San Antonio, Texas. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Based at 9830 Colonnade Boulevard, they serve the Bexar County area with a dedicated team of professionals. Choosing the right care team is a big decision. This provider works to ensure that patients remain as comfortable and peaceful as possible during their final months or days. Their approach centers on the needs of the whole family, not just the patient. By offering skilled care in the place the patient calls home, they help keep families together. The team handles medical needs while also providing emotional support. It is about making every day count and focusing on what matters most to those you love.
About THREE OAKS HOSPICE
Three Oaks Hospice operates as a for-profit provider in the San Antonio community. They have been Medicare certified since June 27, 2016. That means they have met federal standards for hospice care for many years. When you look at for-profit providers, the thing to know is that they still follow the same rules as non-profit groups. They must meet strict quality goals set by Medicare. This provider has earned a 5 out of 5-star overall rating from federal data. That is a top-tier score. It shows a strong commitment to meeting the needs of the people they serve. Families should feel confident asking them about their specific care plans and how they handle after-hours emergencies. Being in business for nearly a decade shows they have the experience to manage complex symptoms. They are a stable partner for your family during a difficult time.
Top Quality Care
Understanding Hospice Care in SAN ANTONIO
San Antonio has many hospice choices, which can feel overwhelming for families. Most services are provided right where the patient lives. That could be a private house, an assisted living center, or a nursing home. The goal is always the same. Hospice teams help manage pain and offer emotional support to the patient and their loved ones. You do not need to move to a hospital to get this care. Most people do not realize that hospice is a benefit covered by Medicare. It pays for the team, the medicine, and the equipment needed for comfort. In a busy city like San Antonio, finding a team that can reach you quickly is vital. You want to know they understand the local area and can respond when you call. Having a reliable team nearby gives everyone a little more peace of mind.
What to Ask When Choosing a Hospice Provider
Picking a provider is a personal choice. You should feel comfortable with the people entering your home. Start by asking these questions to see if they are a good fit for your family. First, ask how quickly a nurse can get to your home if a crisis happens at night. Second, ask which specific team members will visit and how often they will come by. Third, ask how they handle pain management and if they have a doctor who specializes in hospice care. Finally, ask what kind of support they offer to family members after a loss. These answers tell you a lot about their culture and values. Do not be afraid to ask for details. A good provider will be happy to explain their process. They want you to feel supported and informed every step of the way.
Keep Your Family Stories Alive
The time you spend with your loved ones is precious. Preserving their life stories and memories is a beautiful way to honor their journey and leave a lasting gift for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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RIVER CITY HOSPICE & PALLIATIVE CARE
ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS -SAN
VITAS HEALTHCARE OF TEXAS LP
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