REFUGE HOSPICE, LLC
Provider Information
SAN ANTONIO, TX 78217
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Supportive Care at REFUGE HOSPICE, LLC
REFUGE HOSPICE, LLC serves the San Antonio area from their office on Whirlwind Drive. They provide end-of-life care for families in Bexar County who need comfort and support. Choosing the right team can change the whole experience for your loved one. This provider focuses on bringing relief and peace to the home environment. That is a big deal when you are facing a difficult health journey. The team helps manage pain and offers emotional support for the entire family. Every person deserves to feel comfortable during their final months. You can reach out to them at (210) 296-6898 to learn about their specific approach to care. They are ready to walk this path with you and your family today.
About REFUGE HOSPICE, LLC
REFUGE HOSPICE, LLC has been a Medicare-certified provider since January 8, 2024. Being Medicare-certified means they meet federal safety and quality rules. This is a very recent certification. Because they are new to the program, they are still building their history of public reports. When you talk with them, ask about their experience and their care philosophy. It is okay to ask lots of questions. You want to feel sure about who is coming into your home. Think of this as a partnership. You need a team that listens well and acts fast when symptoms change. Most families find that meeting the staff helps them feel much more at ease. Take your time to get to know their team before you decide on a plan for your loved one.
Quality Ratings Note
Understanding Hospice Care in SAN ANTONIO
San Antonio is home to many hospice providers, so you have choices. The goal of all these teams is to provide comfort, not a cure. Most people think hospice is only for the last few days, but that is a myth. You can actually start hospice care as soon as a doctor says you have six months or less to live. Many families wish they had called sooner. Early care helps with pain control and eases the stress on caregivers. In a city as large as San Antonio, you can often find teams that specialize in different needs. Some focus on specific illnesses, while others offer a broader range of support. The important thing is finding a group that fits your family's values. Don't be afraid to interview more than one provider to find the right match.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel heavy, but a few simple questions will clear things up. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask about their after-hours support. Will you speak to a real person at 2:00 AM? That matters. Ask how they handle pain management and if they have a specific plan for your loved one's comfort. It is also good to ask how they support the family emotionally. Do they offer counseling or help with daily tasks? Finally, ask about their experience with your loved one's specific diagnosis. You deserve to know that they have the right skills. Write down their answers. Comparing your notes later will help you make a very clear choice for your family.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories and keep them safe for future generations to cherish.
Start Preserving StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.