REFUGE HOSPICE, LLC
Provider Information
- Address
- 4831 WHIRLWIND DR., STE 1
SAN ANTONIO, TX 78217 - Medicare Certified Since
- January 8, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Refuge Hospice, LLC in San Antonio
Refuge Hospice, LLC provides end of life care for patients in San Antonio, Texas. They offer medical, emotional, and spiritual support to families in Bexar County. This provider earned their Medicare certification on January 8, 2024. Their office sits on Whirlwind Drive. They serve the local community with a focus on symptom management and comfort. Choosing the right hospice is a major decision for your family. This team works to support your loved one during this time. They are a newer provider in the San Antonio area. You can reach them at (210) 296-6898 to learn more about their specific service areas. It is helpful to call early. Getting answers now helps you plan ahead. Their goal is to provide care that meets your family's needs at home or in a facility. They are ready to assist you today.
About REFUGE HOSPICE, LLC
Medicare certification means a hospice meets federal standards for care and safety. Refuge Hospice, LLC became Medicare certified in early 2024. This status allows them to bill Medicare for hospice benefits. It also means they follow strict rules set by the government. These rules cover everything from nurse training to how they manage pain medications. You should know that certification is the baseline for all providers. It ensures every hospice follows a standard path. Some providers choose to seek extra accreditation from groups like The Joint Commission. This shows they go beyond the minimum requirements. But this provider is still building their history since they are new to the Medicare program. Families should ask about their specific team experience. Find out how they handle after-hours calls. Ask how quickly a nurse can get to your home. Do not be afraid to ask direct questions about their staff. You deserve to feel confident in their care plan.
Quality Ratings Note
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio focuses on comfort for people with terminal illnesses. Most patients receive care in their own homes. The team includes doctors, nurses, and social workers. They also include chaplains for spiritual needs. A hospice nurse usually visits the home to check on the patient. They adjust medications to keep the patient free from pain. Social workers help the family with paperwork or emotional stress. This team works together to support the patient and the entire family unit. In San Antonio, you have many choices for providers. Each team uses a slightly different approach to care. Some are small and local. Others are part of larger national groups. You should choose a team that fits your family's personality. Think about how they communicate with you. Do they answer your phone calls quickly? That is a sign of a good team. They should be your partners in this work.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big step. You want to feel at ease with the people coming into your home. Start by asking these four questions to get the best information. First, ask how many nurses they have on staff. You need to know if they can reach your home at night. Second, ask how they handle pain management. Ask if they have a doctor available to review medications. Third, ask about their experience with your specific diagnosis. Some teams have more practice with certain conditions than others. Finally, ask what happens if your condition changes quickly. Do they have a plan for a higher level of care? These questions will give you a clear picture of their service. Listen to how they answer. Are they patient? Do they explain things in a way you understand? You are the expert on your family. Choose a team that respects your voice.
Preserve Your Family Stories
Capture memories and wisdom to share with future generations while you have the time.
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