HospiceScout

AGAPE FAMILY HOSPICE INC

Provider Information

Address
9502 COMPUTER DR. SUITE #114
SAN ANTONIO, TX 78229
Medicare Certified Since
September 6, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AGAPE FAMILY HOSPICE INC compares to hospices nationwide.

10.3 minutes

of nurse care per routine home care day, on average

That is the 28th percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.3 min

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.8%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85.7%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.5%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months10%

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care22.5%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,109 · 61st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 91.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.8%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids95.2%
  • All care steps completed91.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease43%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Agape Family Hospice Inc

Agape Family Hospice Inc serves the San Antonio area from its office on Computer Drive. The team provides care for families in Bexar County who need end of life support. They have been certified by Medicare since September 2023. This certification means the agency meets federal rules for health and safety standards. Families often look for this status when they need a reliable partner for their loved ones. The agency focuses on providing comfort and dignity during a difficult time. Getting this care in your own home or a residential setting is a common goal for many people. Their team works to meet the needs of each patient. Choosing a local provider allows for quicker access to staff members when urgent questions arise. It is a simple way to find support close to home.

Quality and Care Standards

Agape Family Hospice Inc holds strong quality of care marks based on the official Hospice Care Index. These scores come from data reported to the federal government. They look at how well a provider manages patient needs and follows clinical guidelines. High scores show that an agency follows best practices for pain management and symptom control. Medicare tracks these numbers to keep care standards high for everyone. Most families find peace of mind when they see these positive results. The team works hard to keep these standards high every single day. You should check these scores to understand how an agency performs compared to others in Texas. It gives you a clear picture of what to expect from their staff. That is a clear sign of their commitment to the patients they serve throughout the San Antonio region.

Quality Note

This provider earns high marks for their quality of care. These results reflect a strong focus on meeting federal safety and health standards for every patient.

What Is Hospice Care Like in SAN ANTONIO?

Hospice care in San Antonio is designed to help patients live as comfortably as possible. The care happens wherever the patient calls home. This could be a house, an apartment, or a nursing facility. A team of experts comes to you to provide support. This team usually includes nurses, doctors, and social workers. They also have aides to help with daily tasks like bathing and dressing. Volunteers often visit to offer company or help with errands. The goal is to manage pain and focus on quality of life. Staff members are on call around the clock to answer your questions. You can reach out at any hour of the day or night. This support helps families feel less stressed about the medical side of care. Everything is coordinated to make sure the patient stays comfortable and safe in their familiar environment.

What to Ask When Choosing a Hospice Provider

Picking the right hospice agency is a big decision for your family. You should feel comfortable asking questions before you sign any paperwork. Start by asking how quickly a nurse can arrive if there is an emergency. You also want to know how the team handles pain management when symptoms change fast. Ask about the specific services they provide for emotional and spiritual support. It helps to know if they have experience with your loved one's specific health condition. Find out how often the nurse will visit the home to check on the patient. You should also ask how they communicate with the family about changes in care. Good communication is the key to a smooth experience for everyone involved. Take your time to get the answers you need before making your final choice for your loved one.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.