ACARA
Provider Information
- Address
- 9514 CONSOLE DR SUITE 200
SAN ANTONIO, TX 78229 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 26, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
| Volunteers | 2 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACARA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACARA compares to hospices nationwide.
14.6 minutes
of nurse care per routine home care day, on average
That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.6 min
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.9%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.5%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,997 · 84th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 52.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life52.3%
- All care steps completed92.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia20%
- Heart and circulatory disease36%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in San Antonio
ACARA provides hospice care services to families in San Antonio, Texas. They focus on comfort and quality of life for patients facing a life-limiting illness. Their team works to meet physical, emotional, and spiritual needs during this difficult time. Families in the Bexar County area can rely on their local support. The team aims to bring peace and dignity to those in their care. Choosing the right hospice is a major step for your family. ACARA is one option available to help you navigate this journey with care. They are located at 9514 Console Dr, Suite 200, in San Antonio. Their staff is ready to listen and answer your questions about the care process. You do not have to walk this path alone. Professional support can make a big difference for your loved one. They are here to provide comfort when it matters most.
About ACARA
ACARA is a for-profit hospice provider serving the San Antonio community. They have been Medicare certified since June 26, 2015. This certification means they meet specific federal rules for hospice care. Families should know that Medicare covers hospice services for those who qualify. When you choose a provider, it helps to look at their history and their standing. Being certified for many years shows a commitment to the community. ACARA strives to provide consistent care to all patients they serve. It is important for families to feel comfortable with their provider choice. You should feel free to ask about their services and how they approach daily care. Understanding their ownership and experience can help you make an informed decision. Their goal is to support your family through the end-of-life process. You deserve a team that is kind, open, and dedicated to your loved one's needs.
Understanding Hospice Care in San Antonio
San Antonio offers many hospice choices for families in Bexar County. Hospice care is not about giving up on hope. It is about choosing a different kind of care. The focus shifts from curing a disease to managing pain and symptoms. This helps your loved one stay comfortable and alert. Most hospice care happens at home. This allows patients to stay in a familiar space with their family. Sometimes care happens in a nursing home or a hospital setting. The hospice team includes doctors, nurses, and aides. They also have social workers and chaplains to help with emotional needs. Hospice teams visit often to check on the patient. They also teach families how to care for their loved ones. This partnership is a vital part of the hospice experience. You can find peace knowing that professional help is just a phone call away at any hour.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision for your family. You should feel comfortable asking questions before you start services. Here are some things to ask during your first meeting:
- How quickly can a nurse get to our home in an emergency?
- What support do you offer to family members who are grieving?
- How does your team handle pain and symptom management for patients?
- Can we keep our own doctor involved in the plan of care?
It is okay to ask these questions to find the right fit. You want a team that listens and responds to your concerns. Do not be afraid to ask for clarity on any part of the process. A good provider will be happy to explain how they work. They want you to feel confident in the care your loved one receives. Take your time to gather the facts you need to feel at ease.
Preserve Your Family's Story
This time is precious for your family. We offer tools to help you record and save stories and memories for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.