CONCHO HEARTS HOSPICE, LLC
Provider Information
- Address
- 706 KNICKERBOCKER RD STE 2
SAN ANGELO, TX 76903 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 19, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CONCHO HEARTS HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CONCHO HEARTS HOSPICE, LLC compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
483
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.9%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.1%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.3%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.6%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.3%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.9%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,854 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61% of patients or more. Most hospices score above 90 percent.
- Pain screening96.9%
- Pain assessment87.4%
- Breathing difficulty screening98.2%
- Breathing difficulty treatment98.7%
- Treatment preferences discussed99.8%
- Beliefs and values discussed93.3%
- Bowel care for patients on opioids97.8%
- Visits in the last days of life61%
- All care steps completed82.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia41%
- Heart and circulatory disease17%
- Lung and respiratory disease8%
- Stroke7%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Concho Hearts Hospice, LLC provides end-of-life care for families in San Angelo, Texas. They offer comfort-focused services right in the Tom Green County area. Their team works to manage pain and improve quality of life during a very difficult time. Choosing the right care is a big decision for any family. That is why having local options like this matters so much. They focus on dignity and comfort when your loved ones need it most. It is not just about medical care. It is about helping everyone feel supported through the journey. You can find them at 706 Knickerbocker Rd, Suite 2. They serve the local community with a clear focus on peace and comfort. If you live in or near San Angelo, they are one of your local choices for hospice support. They are ready to help you and your family navigate these hard days with kindness and professional care.
About CONCHO HEARTS HOSPICE, LLC
Concho Hearts Hospice, LLC is a for-profit provider. They have been Medicare certified since March 19, 2021. This certification means they meet federal rules for hospice care quality. What most people don't realize is that these standards exist to keep care consistent across the country. As a for-profit group, they operate with a specific business structure. But the important thing is that they follow the same health rules as non-profit groups. They have been active in the San Angelo area for a few years now. This gives them a good track record of serving the local community. Families should know that Medicare covers almost all hospice costs for those who qualify. You do not have to worry about the billing side as much as you might think. They handle the details so you can focus on being with your family. It is a big deal to have a stable partner during this time.
Quality Care Ratings
Understanding Hospice Care in SAN ANGELO
Hospice care is a special type of help for those with a life-limiting illness. It is not about giving up. It is about making the time you have left as comfortable as possible. In San Angelo, you have access to teams that include doctors, nurses, and social workers. The thing is, many families wait too long to call for help. They think hospice is only for the very last days. But you can start care as soon as a doctor says it is time. This allows you to get more support for a longer period. It also helps your family adjust to the changes. You get a whole team looking after your needs. They help with pain, but they also offer emotional support. That is a game changer for many people. You do not have to walk this path alone. There is help waiting for you right here in town.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a personal choice. You should feel comfortable with the people who will enter your home. First, ask how quickly a nurse can get to your house in an emergency. You want to know that help is there when you need it. Second, ask how they manage pain and other symptoms. You deserve a clear plan for your loved one's comfort. Third, ask what kind of support they offer for grieving family members. A good hospice team stays with you even after the loss. Finally, ask how they involve your own doctor in the care plan. It is important to keep your primary doctor in the loop. These four questions will help you get a better feel for the team. Don't be afraid to ask for details. You are the one in charge of this decision. Take your time to get the answers you need.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We help you capture these memories in a simple, meaningful way to share with future generations.
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A Complete End of Life Planning Checklist for Families
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Choosing a Hospice Provider: A 5-Step Quality Guide
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What Does Medicare Cover for Hospice Care?
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.